Joining hands with WPS 365, Liancheng Group achieves a new leap in digital transformation
2024-08-07
한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina
Cultivating new productivity and promoting deep digital integration have gradually become the inevitable requirements for promoting high-quality development of enterprises. As a leader in the field of photovoltaic and semiconductor equipment in China, Liancheng Group encountered problems such as the dispersion of office applications, fragmentation of information, and data security in the process of expanding its business. In response, Liancheng Group chose to cooperate with Kingsoft Office and introduced WPS 365, using its one-stop platform to bring a new direction of digital transformation to the company through comprehensive document management and collaborative office.
It is reported that Liancheng Group has many departments under its jurisdiction and its staff are spread all over the country. In the past, the office software of each department was not unified, resulting in a large number of documents, links, and standard procedures (SOPs) scattered everywhere, making it difficult to achieve unified storage. If new employees want to understand the past SOPs, they often need to search and retransmit them locally, which is not only inefficient, but also poses information security risks.
After introducing WPS 365, Liancheng Group successfully built an integrated office platform. No matter where they are, employees can easily access the unified portal platform through computers, web pages or mobile phones. Chat, documents, forms, multi-dimensional tables, email, meetings, schedules, workstations and other functions are all available. Even new employees can quickly get started, which significantly reduces the time cost of daily office communication and improves the work efficiency of the entire organization.
In the manufacturing industry, data reporting is a basic yet tedious task. Traditional paper documents and local document management methods are not only inefficient, but also often cause work delays due to data lags and input errors.
The cloud document function of WPS 365 has brought a new solution to Liancheng Group. Employees only need to scan the QR code to fill in the data online, realize real-time data update and system synchronization, save the tedious data entry work of clerks, and greatly improve the real-time and accuracy of data.
At the same time, WPS 365 multidimensional tables also support automatic generation of data dashboards, which makes it possible to visualize data in multiple dimensions without any development, providing strong support for decision-making. The head of the production department of Liancheng Group said that after the work report form is automatically synchronized to the multidimensional table, it can not only check the production progress at any time and adjust the production plan in time, but also solve the problem of data processing and analysis, making production efficiency more advanced.
Liancheng Group's customer service centers are located all over the country. The previous way of recording after-sales work orders was not only inefficient, but also brought a bad experience to customers due to the long information collection cycle and easy omission or loss. At the same time, the work order processing needs to be reported layer by layer, and the feedback cycle is long, which greatly affects the efficiency of subsequent strategy formulation and promotion.
With the help of WPS 365, Liancheng Group's customer service management business has been fully upgraded. Frontline customer service can fill out forms anytime and anywhere through their mobile phones, simplifying the information collection process. The introduction of WPS multi-dimensional tables also realizes closed-loop process management from form collection to problem statistics, maintains data consistency, and makes real-time data aggregation convenient. The dashboard's visual data analysis display also provides the customer service department with the convenience of quantifying workload, and provides all relevant parties and headquarters managers with a way to view data at any time and accurately formulate strategic plans.
More importantly, in WPS 365, multidimensional tables are seamlessly connected with WPS Collaboration (IM application). By setting up automatic task notifications of robots, relevant information can be pushed to relevant responsible persons in real time for understanding or processing, greatly improving the efficiency and quality of cross-departmental collaboration.
As a supplier of single crystal growth equipment for semiconductor and solar silicon wafer companies, Liancheng Group has a lot of important data files. With the help of WPS 365, Liancheng Group has established a team document library on the cloud, realizing the unified storage and management of all documents, tables, etc. produced by the team. In the encrypted team space, multiple people can collaborate online in real time to edit, and documents are automatically saved after modification without converting the format, completely saying goodbye to the tedious process of repeatedly transferring files and the risk of leakage. At the same time, the precipitation of full knowledge documents has been realized to better assist the unified construction and management of SOP processes.
In addition, WPS 365 supports setting viewing or editing permissions for different members based on the organization structure. Through rigorous permission management and encryption measures, it protects file security layer by layer, ensuring that corporate data is not leaked and is secure, while facilitating sharing and calling among team members.
At present, with the help of WPS 365, Liancheng Group has improved the problems of office collaboration and management, and has taken a further step towards cultivating new quality productivity and digital transformation.
Source: Huanqiu.com
