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Interface News reporter | Yang Shihan

A copy byLynk & CoThe joint statement issued by the car owners has recently sparked heated discussions on the Internet. The car owners stated in the statement that Lynk & Co's OS N car system equipped with the 8155 chip has been launched for two years. It has been nearly a year since the last update. After a year of maintenance and optimization, there has been no substantial change. The operating interface is stuck and the navigation adaptation has occurred frequently.

The owner hopes that Lynk & Co will consider upgrading the OS N car system equipped with the 8155 chip to the Flyme Auto system.auspiciousUnderGalaxy L6The Flyme Auto update plan is available for all Lynk & Co. models equipped with 8155 chips, including the L7 and L7. The joint statement was signed by "all Lynk & Co. owners".

As of press time, Lynk & Co has not responded to Interface News' request for comment.

Lynk & Co has two smart cockpit systems, namely Flyme Auto and OS N. The former was jointly developed by StarJi Meizu and Ecarx Technology. The controversial OS N system was reportedly developed by Lynk & Co's self-developed team with an investment of more than 200 million yuan. The system was officially launched in March last year. One of its highlights is AI intelligent voice, which can successfully complete 8 voice commands within 10 seconds and has the ability to understand context.

However, in actual application, this system has failed to meet users' expectations. Some Lynk & Co car owners told Jiemian News that the car computer even has difficulty responding to common voice commands such as raising or lowering the air conditioner temperature, causing inconvenience to use.

A former car computer R&D personnel of a new car-making force told Interface News that voice processing requires multi-step cooperation. The above situation is likely to occur because after the system processes the voice command, there are defects in the process of calling the car hardware equipment through signals.

In fact, car owners had already expressed their desire to switch systems earlier. As for whether Lynk & Co OS N can be upgraded to the Flyme Auto system, the official responded in June.

Lynk & Co said that the OS N system is deeply developed based on the 8155 chip and has completed the adaptation development and use of all Lynk & Co equipped models. From a technical perspective, the Flyme Auto system does have highlights in some aspects, such as dynamic three-dimensional effects and small window functions. However, due to the computing power allocation of the 8155 chip, these functions cannot be installed in the car.

According to previous plans, the company will continue to optimize and upgrade the existing OS N system to improve the stability and fluency of the system. It is expected that the OS N system will undergo a large-scale upgrade in the third quarter, with the goal of maintaining the same level of basic functional experience as the Flyme Auto system.

Earlier this month, Lynk & Co OS N system launched a new version of the evaluation, participating models includeLynk & Co 01、Lynk & Co 03、Lynk & Co 05andLynk & Co 06, and recruited 1,000 car owners to experience it first. The official version is scheduled to be pushed in late August.

However, in the official software review call, some car owners have expressed dissatisfaction with this version's voice prompts, navigation driving display and other functions, and even called it a regressive optimization.

In response to the frequent comments about the system switch, Lin Jie, senior vice president of Geely Auto Group and general manager of Lynk & Co., said on social media that the feedback from Lynk & Co.'s old users mainly focused on the need to improve the map and voice experience, and the small number of updates was not a problem with the underlying system. A new voice library will be configured to meet the needs of internal test users, and the arrangements for the car upgrade will be explained to the public in the near future.