how to supervise takeaway restaurants without dine-in service? nanjing yuhuatai district uses "internet kitchen and stove" to eliminate blind spots
2024-09-06
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yangtze evening news reported on september 6 (reporter jiang jingyi, correspondent wei houchun, li zhangheng) "this month we started installing video surveillance in the back kitchens of restaurants from zhongnan jinyuan. we plan to use half a year to include all non-dine-in takeaway restaurants in the district into the 'internet + open kitchen'." recently, at the zhongnan jinyuan takeaway catering training and symposium, luo ming, head of the food section of the market supervision bureau of yuhuatai district, nanjing, conducted publicity and mobilization to takeaway operators. this shows that yuhuatai district has begun to "solve the problem" of supervising takeaway restaurants without dine-in.
zhongnan jinyuan takeaway catering training and seminar
with the rapid development of the online catering industry, a new business model has emerged across the country - non-dine-in takeaway restaurants, that is, restaurants that do not provide dine-in services and only conduct business on takeaway ordering platforms. the threshold of the non-dine-in takeaway catering industry is low, the conditions are simple, the quality of the practitioners is not high, there are many consumer complaints, and there are major food safety risks. however, due to the frequency of law enforcement by regulatory authorities and the lack of contact between consumers and merchants, non-dine-in takeaway restaurants are mostly in the blind spot of supervision and inspection, thus becoming a problem for food safety supervision.
the same is true in yuhuatai district, where there are about 400 non-dining takeaway stores. among them, zhongnan jinyuan is the most concentrated, with more than 80 operators. zhongnan jinyuan is adjacent to software valley in the south and jianye district in the west. the demand for takeaway is strong. the market supervision department of yuhuatai district has organized multiple rounds of rectification for many years, cracking down on a number of illegal behaviors such as operating without licenses, borrowing other people's licenses, ghost takeaways, and multiple stores sharing one license, and has achieved phased results. however, some restaurants still have problems such as not distinguishing between raw and cooked food, mixing ingredients and items, not covering garbage cans, and operating places full of oil. "it's high-end online, but dirty and messy on site. it's good to catch it once, and it's bad to relax it. reminder-style law enforcement is difficult to form a deterrent, and too strict handling can easily lead to store closures." as he spoke, zhang xiangzheng, director of the saihongqiao branch of the yuhuatai district market supervision bureau, frowned and shook his head.
how to eliminate blind spots and effectively supervise takeaway restaurants without dine-in service? the yuhuatai district party committee and district government attach great importance to this and have allocated more than 2 million yuan for the construction and maintenance of the "internet + bright kitchen" project for takeaway restaurants in the district over the next three years. section chief luo ming introduced that the project mainly conducts real-time monitoring of key areas in the back kitchens of takeaway restaurants without dine-in service, and broadcasts live on the platform, providing multiple functions such as investigation and evidence collection, early warning and alarm, and back kitchen video viewing for three types of users: regulatory departments, takeaway operators, and consumers, as well as improving the coverage and work efficiency of supervision, orderly guiding consumers to participate in food safety supervision, and forcing takeaway operators to fulfill their main responsibility for food safety.
at present, the "internet + bright kitchen" project for takeout catering in yuhuatai district will complete the bidding work in the middle of this month, and will start the installation of cameras in the zhongnan jinyuan takeout concentrated area this month. to this end, the yuhuatai district market supervision bureau organized a training and symposium on takeout catering in zhongnan jinyuan to interpret the local standard "construction specifications for takeout small restaurants" and mobilize the "internet + bright kitchen" work.
"i'll sign up to be the first to install cameras!" the response of takeaway business operator sun lesheng resounded throughout the venue, "if consumers can eat with peace of mind, business will be better. we support it!" "before installing the cameras, the store needs to be re-planned and tidied up," said xiao wang, the manager of a takeaway restaurant at the scene.
proofread by tao shangong
