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Posting to Moments while traveling abroad, and getting a phone bill of 16,000 yuan? Recently, a Shanghai citizen reported that his father encountered sky-high data charges when traveling abroad, which attracted widespread attention.

68-year-old man travels abroad

I received a phone bill of 16,000 yuan after returning to China

Mr. Wang, a Shanghai citizen, reported that in December 2023, his 68-year-old father traveled to Nepal for 8 days. After landing in Nepal, the old man posted a circle of friends before starting the trip, and then received a text message from the telecommunications company, indicating that the phone bill had exceeded 500 yuan.finalAfter that, they negotiated with Telecom several times but still failed to reach an agreement.

Mr. Wang said that because it took a long time, he had no way of checking how much data his father had used. The customer service staff of Shanghai Telecom calculated the data usage based on the unit price of data usage. Currently, the data usage fee for domestic mobile phones in Nepal is 0.01 yuan per KB and 10.24 yuan per megabyte, and there is no upper limit.Calculating the 16,000 yuan, the traffic took about two or three minutes.Based on this calculation, the cost of 1GB of traffic is indeed over 10,000 yuan.

Mr. Wang later called the telecom customer service number 10000, and the other party said that there was no upper limit on this fee.