news

li qinqin of nio: data, process, management, and the “three-dimensional acceleration” of business processes

2024-09-11

한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina

the trend of new energy vehicles has changed li qinqin's career trajectory.

before joining nio as a project manager at the end of 2021, li qinqin had worked in the nuclear energy industry for many years. the nuclear energy industry is very particular about high requirements, strict standards, and strong processes. he has deeply imprinted the concepts of process, efficiency, and logic in his mind.

from the nuclear energy industry to the flexible new energy vehicle industry, li qinqin described himself as being good at embracing change. he brought the concepts of logic and efficiency into new fields, actively learned, and quickly completed the industry transition.

feishu has brought him tremendous help, but the use of tools is more of a test of human ability. only with solid control and construction capabilities of business processes can every project be accelerated under the wings of logic and efficiency.

"what do i compare feishu to?" li qinqin said, "it's a bit like an accelerator, or a plug-in. with this thing, work efficiency can be improved immediately."

manage more than 1,000 battery swap stations with the help of multi-dimensional tables and volcano engine

li qinqin’s first job after joining nio was to be responsible for the project management of charging and swapping facilities, including the entire process management from the site selection of battery swapping stations and charging stations to the final online operation.

the booming development of new energy vehicles has brought huge demand for charging and swapping facilities. in just a few years, the annual number of nio battery swap stations built has increased from one or two hundred to five or six hundred, and then to more than one thousand.

this means that every month li qinqin needs to collaborate with regional teams on 200-300 projects, which involves a lot of repetitive personnel communication work.

the traditional way of collaboration obviously cannot keep up with the rapid development of business.

since last year, li qinqin has used feishu to upgrade ordinary forms into multi-dimensional forms and volcano engine dashboards. he has used work order transfer nodes to write back the content that originally needed to be filled in manually to the multi-dimensional tables as milestone times, and has coordinated the follow-up of the construction progress of more than 1,000 projects, greatly reducing the repetitive communication time of more than 100 people in 48 regions.

at the same time, the datawind volcano engine can be used to provide early warnings for key project nodes such as benchmark construction periods, and to carry out construction risk management in a timely manner, further improving collaborative efficiency.

from 0 to 1, feishu project helps to quickly build sales process

in the fast-paced business world, nio’s energy business is also undergoing transformation.

in addition to building its own battery swap stations and charging piles, "we now want to bring nio energy's full set of service capabilities abroad," said li qinqin. this includes nio energy's one-stop capabilities in design, equipment supply, engineering implementation, and station operations to achieve steady revenue growth. each item is a valuable asset accumulated by nio over the years.

the market is changing rapidly, and sales logic needs to be constantly updated and optimized. this requires a very convenient and flexible system to adapt to the new sales logic, and to continuously and quickly iterate and optimize based on market feedback and changes.

internal development resources are limited, and faced with urgent needs, the feishu project uses low-code or even zero-code technology, allowing li qinqin, a helmsman who has not programmed for a long time, to easily get started and quickly build weilai’s sales business processes.

from starting to learn at the end of april, to building the quotation process a week later, and then to completing the development of the "powercrm lightweight sales management system" three weeks later, li qinqin and his team used the feishu project to create a system covering multiple business links such as customer management, business opportunity management, quotation approval, etc. in just over 20 days. it can also support a series of business scenarios such as product sales, epc, operation and maintenance services, battery swapping cooperation and construction, and battery swapping sharing.

"the feishu project was born for project management," li qinqin concluded.

"if the project management of battery swap stations still has some existing system support, for this project we completely used the feishu project to complete the construction of the sales system from 0 to 1."

the rapid launch of system construction and business processes not only solved the urgent problem, but also provided a winning formula for the energy business transformation to quickly respond to market changes with the characteristics of "goal orientation, design thinking, and agile iteration."

from the transformation of ledao thousand stations to user operation collaboration, feishu promotes continuous upgrades in management dimensions

the improved efficiency has substantially reduced the workload, and li qinqin's partners are happy to see this. the feishu project has been very popular, and the efforts to continuously improve project management are still continuing.

after the launch of the nio ledao model, more than 1,000 existing stations will need to be completely renovated to support compatibility with the new model.

from the official launch at the end of june to the completion in november, it took only 5 months. the time was tight and the task was heavy. there was a lack of system process support. the progress of planning, personnel scheduling, delivery management, transformation management, and operation acceptance management was transmitted manually, which was inefficient. there were many people involved, 300 people and 60 teams, which made the organization difficult. what needed to be completed was not only the transformation of physical facilities, but also another extreme challenge to project management and execution efficiency.

feishu once again became li qinqin's right-hand man: "previously, we relied on project managers to move things around, or communicated point-to-point, involving r&d, design, operation and maintenance, and operations, which resulted in high communication costs. now i use the feishu project to directly link them into a process."

everyone in the process performs their respective duties, and information flow, reminders, and alarms are all automated, freeing everyone from tedious point-by-point communication.

through process-based collaboration, we can achieve rapid information flow, automatic task reminders, and overall control of the progress of the transformation of 1,000 ledao stations across the country.

not only that, li qinqin found more surprises in feishu. feishu's apaas (feishu application engine) is more flexible and can adapt to more complex sales scenarios.

compared with traditional development, using feishu no longer requires "reinventing the wheel". instead, you can invest limited energy into the rapid iteration of business logic. you no longer need to worry about tools, and you only need to fine-tune the framework of the low-code platform.

he developed a demo using apaas and plans to use apaas to build collaborative management of national sales front-ends to achieve data aggregation and process management from stores to the whole country. as he said, "everyone will continue to use useful things."

“upgrade the one-dimensional project data to two-dimensional process collaboration through the feishu project, and then use apaas to evolve it into a three-dimensional business management system.”

from one dimension to two dimensions and then to three dimensions, "feishu's low-code tools enable enterprises to quickly build and iterate their business processes in the face of a rapidly changing market." this is not only an upgrade of using feishu for project management, but also an iteration of personal growth for li qinqin, a pioneer in feishu efficiency. chen zetao

report/feedback