we cannot allow the "placement fee" of new energy vehicles to become a "price assassin"
2024-09-10
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in order to increase the "replacement rate" of charging piles, some new energy vehicle companies have charged "overtime parking fees" to charging vehicles at charging stations in recent years. this is understandable, but recently, some shanghai citizens reported to the media that some charging stations secretly charged high "parking fees" to car owners without any reminders or clear instructions.
with the popularity of new energy vehicles, the demand for charging facilities is also growing. in order to improve the efficiency of charging piles, many new energy vehicle companies have begun to charge "overtime occupancy fees" for charging stations.
there is nothing wrong with charging a parking space fee. the original intention was to prevent charging piles from being occupied for a long time and ensure that other car owners can use them normally. however, in actual operation, some charging stations have failed to fully fulfill their obligation to inform, resulting in car owners being charged without knowing it. this opaque charging model has invisibly turned the parking space fee into a "price assassin" in disguise, stabbing consumers' wallets without them noticing. this not only harms the interests of consumers, but also affects the healthy development of the new energy vehicle industry.
there are also problems with the charging standards for parking fees. charging stations of different brands and locations have different parking fee standards, some of which are as high as 1 yuan per minute. such high charging standards are difficult for car owners to accept. more importantly, some charging stations have not disclosed the upper limit of the parking fee, which undoubtedly increases the financial pressure on car owners and raises questions about the rationality of the charges.
in response to the above problems, relevant departments and charging station operators need to take practical and effective measures to improve them. first, the fee disclosure system should be improved to ensure that car owners can fully understand the charging standards and rules of the parking fee before charging.
secondly, charging stations should provide more user-friendly reminder services. for example, after charging is completed, the owner can be reminded to move the car in time through sms, app push, etc. to avoid unnecessary parking fees. at the same time, for car owners who occupy the car for an extended period of time due to special circumstances, charging stations should also provide a certain grace period or exemption policy to show care and understanding for car owners.
relevant departments should also strengthen supervision of charging station charging behavior. through regular inspections and irregular spot checks, ensure that charging stations strictly abide by relevant charging regulations and are not allowed to arbitrarily increase charging standards or increase revenue in disguise. violations should be punished according to law and publicly exposed to serve as a warning to others.
author: wang qi
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