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according to fast technology on september 1, today, the 2024 version of the "railway passenger transportation regulations of china state railway group co., ltd." has been officially announced, and many regulations have been revised to enhance passengers' travel experience and convenience.

first,the terms for traveling beyond your station have been revised to include a new provision: "when there is no transportation capacity, the train has the right to refuse passengers from paying for tickets and continuing to travel."

the ticket change rules have also been relaxed, and passengers can now change their tickets within the pre-sale period before or on the day of departure.

the ticket change fee is charged according to the processing time:if the change is made more than 24 hours before departure but less than 48 hours before departure, a 5% change fee will be charged; if the change is made less than 24 hours before departure, a 15% change fee will be charged; if the change is made after departure, a 40% change fee will be charged. these measures will be implemented from january 15, 2024.

secondly, the reimbursement voucher terms have been revised to clarify the definition of "reimbursement voucher", unify the voucher format, and add relevant content for reimbursement vouchers for ticket change services.

passengers can obtain reimbursement vouchers through the station ticket window or ticket vending machine after purchasing, changing or refunding tickets, and reimbursement vouchers can only be issued once.

in addition, the types of valid identification documents for real-name ticket purchases have been expanded, and sergeant's certificates and police certificates have been included in the scope of valid documents. passports, mainland travel permits for hong kong and macao residents, and mainland travel permits for taiwan residents have been added to the list of valid identification documents for purchasing tickets at automatic ticket vending machines.

the student discount ticket verification and purchase terms have also been revised, adding an online verification channel for student discount qualifications while retaining offline verification channels.

the rules for selling student discount tickets have been revised from "short route" to "relatively short route or reasonable route" to provide student travelers with more flexible itinerary arrangements.

the rules for using through tickets have been improved, making it clear that through tickets can be used to complete transfers within 24 hours, providing passengers with more ticket purchasing options.