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recently, the "qingdao land rover driver who drove against the flow of traffic and cut in line and beat people" incident has continued to attract attention, and the topic has been on the hot search list for many consecutive days. while the public opinion is hotly discussing this matter, various half-true and half-false information about the female driver wang has also been widely circulated on the internet.

on september 3, the qingdao municipal public security bureau issued a situation report, explaining in detail the key issues of concern to netizens, such as whether the case constituted an act of provoking disturbance, the online rumors of "hit-and-run" and "home detention".

from the time the incident occurred on august 28 to september 3, in just a few days, a series of rumors emerged surrounding this hot event. for example, there were rumors that wang was the deputy director of a local government department, which was later disproven. some people said that wang was the deputy secretary of a community, which was also refuted by the street office. the "home detention" of the female driver involved, which attracted the most attention from netizens, was also confirmed to be a rumor in yesterday's announcement.

if you put yourself in their shoes, no matter who you are, if you see someone driving against the traffic rules and beating someone while showing a rampant attitude of ignoring the law, you will be extremely angry, hope that the person who beat him will be severely punished according to the law, and want to know the truth behind the incident. in the internet age where traffic is king, there will be people with ulterior motives who take advantage of people's mentality to make up rumors, lead the trend, and attract attention.

faced with all kinds of false information, it is correct and necessary for the relevant departments to actively clarify. however, as some people say, if the local authorities had dealt with the illegal driver according to law and disclosed relevant information in a timely manner on the day of the incident, instead of waiting until the video was exposed online and aroused public opinion, online public opinion might not have boiled over to this extent.

in communication, there is a "first impression" formed by the first information on the audience, which is hard to change later. when facing hot events, the passive response of government departments is far less effective than active explanation, which is why we often say "it takes only one mouth to spread rumors, but it takes a lot of effort to refute them".

in addition to improving relevant laws and increasing the intensity of punishment for malicious rumormongers, the most effective "trump card" to deal with online rumors is information disclosure. of course, this does not just mean a simple official response, but that government departments "give an explanation" to the problem with a serious and responsible attitude, and explain the concerns and doubts of the public one by one. when responding, it is not only necessary to consider "whether i said it or not", but more importantly, whether the public "understood" and "believed" it after it was said.

we hope that the public can learn lessons from the "land rover girl" incident and treat others in a civilized, rational and law-abiding manner. we also hope that all functional departments can draw lessons from this and disclose information as quickly and as widely as possible when faced with emergencies. only in this way can we eliminate misunderstandings, dispel suspicions, and not provide a breeding ground for rumors.