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More than 20 Chinese tourists were insulted and thrown into the street in Singapore because they did not shop? (Source: Guanchazhe.com Produced by: Hu Rong)

Recently, a video of a suspected Chinese tourist being kicked off a tourist bus in Singapore for refusing to consume went viral on local social media. Although the original video has been deleted, a copy of the video is still circulating on TikTok.

Refusing to buy souvenirs was verbally insulted

According to the video content and netizens' descriptions, the tourist participated in a 10-day tour of Singapore, Malaysia and Thailand.

At around 12 noon on August 16, the tour bus driver sold souvenirs on the bus before lunch, but the tour group's consumption did not meet the standard.

The driver, who was still upset about this incident, refused to let a female tourist who needed to return to the bus to get her high blood pressure medicine get on the bus during lunch.

Image source: garygaryocp@tiktok

At the same time, he also expressed contempt for Chinese tourists, calling them "sick" and "unwilling to spend money."

During the argument, the driver eventually opened the door, but the bus door accidentally hit the tourists.

This action completely angered the person involved and triggered the confrontation scene at the beginning of the video.

Image source: garygaryocp@tiktok

The driver and tour guide would rather be fired than apologize

After the tourists questioned the driver's behavior, the driver unloaded the tour group's luggage piece by piece from the bus, but he did not "throw all the luggage on the ground" as the caption of the video said.

Image source: garygaryocp@tiktok

In the video, tourists stood by the roadside with their luggage of various sizes.

At the same time, a woman in a blue coat called the travel agency she had registered with and reported the situation.

Image source: garygaryocp@tiktok

During the call, we learned that, first of all, this trip was arranged by a Chinese travel agency.

Secondly, after being insulted, the woman asked the driver and tour guide to apologize, but the tour guide and driver said that they would never come back to apologize even if they faced the risk of being fired.

Image source: garygaryocp@tiktok

Third, the tour group had just entered Singapore from Malaysia less than 11 hours ago when the incident happened.

Finally, and most importantly,What is unbearable is thatWhen she signed up, she repeatedly asked whether there was any compulsory consumption requirement, but the answer she got was "depends on personal wishes."

After being trapped for four hours, he left

The tour group was trapped for four hours dragging their luggage in the high temperature. During this period, although some tourists wanted to call the police, they were(Suspected tour guide)Intimidation, I finally chose to give up.

According to the New Paper, the tour group went to Paoma Road afterwards.（Race Course Road）While dining at a nearby restaurant, restaurant staff said they did hear a commotion outside that day.

Image source: Google

Although it was unclear what was happening, the restaurant offered the tourists free drinks and snacks to appease them and prevent them from disturbing other diners.

Eventually, the tourists left on another bus.

The tour group of 15 people became 20 people

It is reported that the group of 15 people participated in the 10-day tour of Singapore, Malaysia and Thailand organized by China Travel Service, but was asked to merge with other groups in Singapore to form a 20-person tour group. This surprised netizens!

Controversy over drivers selling souvenirs

Since drivers need to help passengers carry luggage and do not accept tips, selling souvenirs has become a way for them to make extra moneyBut they are usually affordable goods, and tourists are not forced to buy them, let alone insulted. The company is also aware of this behavior.

According to the Lianhe Zaobao, several Chinese tourists said that most of the souvenirs they bought were reasonably priced and they bought them voluntarily to express their gratitude to the drivers.

Image source: Pixabay

Unheard of in Singapore

Singapore is known for its strict rule of law system, and such incidents are almost unheard of in Singapore. Therefore, Singapore Eye is very concerned about this matter.

So far, the authorities have not responded to this incident. Whether the incident is true or fabricated and exaggerated, I believe that the Singapore Tourism Authority will not ignore it.

Protect yourself and travel safely

Even if you can't guarantee that every trip will go smoothly, you can at least avoid losses by following the steps below:

1. Before deciding on a travel route, it is recommended that you choose a travel agency with a good reputation and a low complaint rate through online inquiries and telephone consultations with the tourism bureau, rather than simply going for low prices.

2. When signing a travel contract, please read it carefully and pay special attention to whether there are any unfair clauses in the standard terms. If there are any, you need to clearly propose modifications or additions and include the contents that need to be clarified in the contract. For matters such as attractions, transportation, accommodation, meals, etc., the standards must be clearly stated to avoid vague statements.

3. Please keep the contracts, invoices, itineraries, promotional materials and other written documents signed with the travel agency properly. At the same time, the names, numbers and contact information of the travel agency contact person, tour guide, driver and other relevant personnel should be written into the contract.

4. Due to the principle of territorial management, please check the complaint and reporting telephone number of the tourism bureau in the area where the travel route is located before departure. If you encounter illegal behavior such as forced shopping, be sure to save photos, audio and video recordings and other evidence, and complain to the travel agency and tourism bureau as soon as possible.

5. If the above-mentioned units fail to respond in a timely manner, please keep the relevant receipts for shopping or paid travel items, and leave the contact information of your fellow travelers so that they can provide mutual evidence.

6. Request a refund from the travel agency within 30 days after the tour ends, and verify the results with the local tourism bureau. If you are not satisfied with the results, you can seek help from the media or take legal action to protect your rights.

Image source: Pixabay