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IT Home reported on July 15 that today the topic "Elderly man was overcharged for 8 years by China Mobile for electricity display fees" was on the hot search on Weibo. As of press time of IT Home's publication, the related topic ranked second in real-time popularity, with a reading volume of 288,000.

IT Home's inquiry topic is at the top of the page. Recently, Mr. Chen, a China Mobile user, reported to the Pengpai complaint platform that when he checked his mobile phone bill, he unexpectedly found that he and the two elderly people in his family have been charged 6 yuan per month for the "caller ID" value-added service fee.

However, China Mobile publicly stated as early as 2022 thatThey have stopped selling "Caller ID" charges across the network since April 1, 2016At that time, they claimed that "they will continue to actively communicate with some customers using old packages and gradually cancel the caller ID fee within 3-5 years."

Can the caller ID fees collected since 2016 be refunded? China Mobile said, "The charging standards of the old packages are different from those of the new packages. For example, some old packages charge 0.15 yuan per minute for calls, while the new packages charge 0.25 yuan. Users have already enjoyed the discounts of the old packages, so other fees included in the old packages cannot be refunded separately. Some users' old packages are relatively favorable. If they change to the new package, they will no longer be able to change to the old package."In short, "no return"。

Referring to the comments section, many netizens said they were unaware that the caller ID fee had been cancelled.6 yuan is still deducted every month。

Did you know that China Mobile has already cancelled the caller ID fee?