hangzhou railway station issued a statement on "passengers claimed that first-class seats have become unavailable"
2024-09-27
한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina
the official weibo of shanghai railway bureau hangzhou station released a situation statement on the 25th, responding to online reports that "the g32 train's body has been temporarily replaced and some passengers have no seats."
source: @railwayhangzhoustation
on september 21, the g32 train suffered an equipment failure before departing from hangzhou east station. the railway department immediately launched an emergency plan and organized passengers to transfer to hot-standby emu trains. based on the actual situation that the hot-standby emu train capacity was less than the original train body capacity, it actively took measures to coordinate some short-distance passengers to change their tickets and transfer at nanjing south railway station. measures such as replacing the car body to increase the passenger capacity, refunding the price difference to passengers who originally purchased first-class seats and business class seats, and doing their best to explain the service. the railway department deeply apologizes for the inconvenience caused to passengers.
according to media reports, recently, some passengers reported that the g32 "fuxing" train from hangzhou east railway station to beijing south railway station broke down. the replacement harmony train only had 16 carriages, which caused the 17th carriage of the original train to break down. the passengers in the carriage changed from "first class seats" to "no seats". later, the train drove to nanjing south railway station and changed trains again. the replaced "fuxing" still only had 16 carriages. (source: china.com author: wu ce lengzhu)
