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The "SBMM" (Skill-Based Matchmaking) multiplayer matchmaking mechanism in Call of Duty has long been controversial. Recently, Activision officially released a long article to explore the impact of "SBMM" on its multiplayer games, and stated that through research, it found that "SBMM" is actually beneficial to players.

Matchmaking sometimes groups higher-skilled players with lower-skilled players, and "SBMM" aims to eliminate this to make matches as fair as possible.

Activision revealed that the team had secretly conducted an experiment in the game, intentionally reducing SBMM, that is, relaxing the skill level requirements, but found that many players were leaving the game. Activision pointed out that "more people quit, played less, and had more negative emotions." The test found that more than 90% of players reduced the number of times they played in the absence of the SBMM mechanism, and only 10% of high-level players remained in the game.

Activision said: "Playing against stronger opponents may prompt players to improve their skills, but our tests show that if they lag behind severely in the game, it will cause players to quit the game in progress or give up playing multiplayer mode." Activision believes that this experiment shows that the existing SBMM can allow the widest range of players to participate in all key parts of the game design in the core multiplayer game of "Call of Duty".

Finally, Activision also stated that it will further optimize SBMM, saying that this matching mechanism strives to achieve team balance to ensure that players of all skill levels can get the best experience.