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produced by sohu technology

author: han yudi

editor｜yang jin

recently, there was news that a shopping app called "jingtaotao" collapsed and the company "absconded with 2 billion yuan". it is worth noting that the jingtaotao app shouted the slogan "all people only refund" when it was launched, that is, the purchased products can be refunded but not returned, so it attracted a large number of "wool parties".

a user told sohu technology that he spent more than 300,000 yuan on the platform at the end of august and bought several mobile phones. as of today, he has not received a refund. in the jingtaotao user rights protection group, a user revealed that he had purchased more than 400,000 yuan worth of goods on the platform and had not received a refund yet.

sohu technology has verified that the app is still in operation, customer service is online, and orders can be placed. sohu technology called jingtaotao's parent company, but was unsuccessful at press time.

in response to rumors that "the platform does not give users refunds", the website's official customer service responded to sohu technology in the background of the software, saying that the statement that users cannot get refunds is false, and only if consumption complies with the platform rules can a refund be obtained.