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classes are held during the day, and the shops are cancelled and closed in the early morning; not long after the barber shop’s prepaid card is recharged, the agency that promotes the business suddenly closes... in recent years, incidents of infringement of consumer rights have occurred one after another in prepaid consumption areas such as education and training, beauty salons, and gyms. the reason behind this is that there is no shortage of "professional shop closers" at work.

the so-called "professional store closers" refers to a group of people who specialize in planning "store closing and running away" plans for operators with poor management, especially those who adopt the prepaid management model, implement store closing behaviors, and are responsible for handling the rights protection disputes left over by the operators.

in recent years, the group of "professional store closers" has gradually grown, and a gray industry chain of related "supporting services" has gradually matured. merchants first use various pretexts to conduct a wave of low-price promotions, discounts, and recharge benefits before closing the store, so that consumers can deposit a large amount of money in prepaid cards to further accumulate wealth. it seems that they have gained benefits, but in fact they have already fallen into the trap of illegal operators. at the same time, with the help of "professional store closers" as debtors, these people operate equity transfers and multiple cash withdrawals, and finally let the merchants escape from debts and legal responsibilities, leaving consumers completely unable to protect their rights.

it is reported that in may this year, ms. wang applied for an annual membership card at a chain yoga studio in beijing. however, the studio was still operating normally the day before and suddenly closed the next day. she had just become a member for less than a month and paid nearly 12,000 yuan for the annual membership card, but had not had time to use it. this case is not an isolated one.

this malicious closing of stores, making money from the last wave of recharges and then disappearing, not only causes a lot of economic losses to consumers, but also triggers doubts and distrust of the prepaid consumption model, which has a negative impact on the market and disrupts the normal business environment. the china consumers association pointed out in the hot spots of consumer rights protection in the first half of this year that "professional store closers" are becoming an obstacle to the protection of prepaid consumption rights.

in response to groups like "professional store closers" who walk in the gray area, the "regulations for the implementation of the consumer protection law of the people's republic of china" which came into effect on july 1 this year set up special clauses for prepaid consumption, clearly stipulating that when operators provide goods and services in a prepaid manner, they must sign a written contract with consumers. if operators need to relocate, that is, change their location, they must inform consumers 30 days in advance so that consumers are fully informed in advance.

how can consumers prevent such organized malicious store closures? recently, the china consumers association reminded consumers that prepaid consumption should be carefully decided and done within their means. for those with characteristics of professional store closures, they should keep evidence before filing a complaint, report the situation to the regulatory authorities in a timely manner, and safeguard their rights and interests in accordance with the law.

we believe that as various departments intensify supervision, continuously standardize rectification measures, and further improve the registration and management system of market entities, more companies will strictly regulate their business operations in accordance with relevant laws and regulations, and effectively curb the chaos in the prepaid consumption field. at the same time, when consumers encounter "professional store closures", they should take up legal weapons to actively protect their rights, leaving no loopholes for bad businesses and "professional store closures".