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jimu news commentator qu jing

recently, a netizen posted a video on a social platform, saying that when she used her child’s smart children’s watch to ask the question, “are chinese the smartest people in the world?” the answer she got made her feel “destroyed her worldview,” sparking heated discussion.

that evening, 360 group founder and chairman zhou hongyi apologized to users on his personal weibo for the incorrect answers on the 360 ​​children's watch, saying that the rectification had been completed quickly and the software was being upgraded to an artificial intelligence version. (according to the global times on august 23)

online video screenshot

the question raised by this netizen may seem childish to adults, but it does sound like a question a child would ask. nowadays, smart devices have penetrated into every corner of life, especially in the field of children's education. wearable devices such as smart children's watches can not only help parents find their children in time and get in touch with them, but also serve as children's daily companions, playing multiple roles such as educational enlightenment and information acquisition. therefore, this absurd answer that is shocking and infuriating should not be underestimated.

screenshot of zhou hongyi's apology video

zhou hongyi's explanation also made clear the root cause of the problem. the children's watch used by the netizen was an old version, and the software inside was not updated. it did not use advanced artificial intelligence models, but relied on the way of crawling information on the internet to answer questions. this method obviously has huge loopholes in information screening and accuracy. however, the netizen asked several questions in a row, and the answers formed by crawling information had a very high error rate, which shows that this software is indeed very backward.

in the video, zhou hongyi tested the new version of the smartwatch on the spot and asked the same question. the answer he got was obviously different from the one posted by netizens before, and there was nothing wrong with it. after that, he asked a few more controversial questions, and the smartwatch also gave relatively objective, reasonable and positive answers. it can be seen that in the process of product optimization and iteration, the company has indeed improved the intelligence of the product, which also proves that this kind of problem can be solved well as long as there is a will to solve it.

children are in a critical period of cognitive formation, and their absorption of external information is as fast and general as a sponge absorbing water. as one of the most frequently used smart devices in their daily lives, the accuracy and positivity of the question-and-answer function of smart watches are crucial. this incident exposed the company's shortcomings in product operation and maintenance. at present, smart technology is indeed advancing rapidly and changing with each passing day, but every progress is not equivalent to perfection, and requires continuous updating, optimization and supervision. companies cannot ignore the maintenance of old products in pursuit of new technologies, and they cannot allow the spread of false information.

smart software is not smart, which is a common challenge faced by the entire industry in its early stages of development. many functions that are claimed to be smart do not appear to be very smart when actually used.indeed, many functions that claim to be smart are not that smart, and even seem mechanical and dull. we may have experienced this in our lives. the fact that 360 has been caught in a public opinion storm because of the mistakes made by its smart devices has sounded a wake-up call for technology companies: the development of artificial intelligence must not be just a pile of concepts and gimmicks, but also requires humanistic care and social responsibility. companies should reflect deeply, strengthen product testing and maintenance, and provide users with positive, healthy and accurate information.

who should be blamed for smart devices "destroying people's worldviews"? this question also makes us re-examine the relationship between humans and artificial intelligence. human thoughts, emotions, and dialectical thinking are extremely complex and changeable. especially when faced with some open-ended questions involving values, even humans find it difficult to give absolutely correct and unified answers, let alone ai that simulates human behavior? compared with ai, humans' biggest advantage is that they have a rich emotional world and in-depth ethical and moral judgments, and can consider long-term interests, fairness and justice, and personal and collective well-being, and continue to learn and correct. therefore, at least for now, when it comes to issues involving moral emotional communication and education, we cannot rely too much on smart devices. parents, schools, and society should play a leading role in guiding children to form correct values ​​and morals.

smart devices have brought many conveniences and fun to our lives, but they have also brought new risks and troubles. as intelligent creatures, humans should make full use of their advantages, but also be vigilant about their potential negative effects. we should choose the good ones and use them, and change the bad ones. but we must not let a "watch" lead us into a ditch.

(source: jimu news)

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