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recently, a piece of news about the "50% reduction in property fees for public-service owners" in jinhua mingmen community, greenland, suining, sichuan, attracted attention. according to sources, a property manager in the community called the owner to inform him,the property management party provides 50% property fee reduction and vip treatment to owners who hold public offices.。in this regard, many property owners have voiced doubts about the preferential measures offered by property management companies."treat owners differently and give preferential treatment to public officials."

september 26,in an interview, the property management denied the owner's statement, but said that the specific situation was under investigation.

suining economic development zone construction and transportation bureau responded,after preliminary investigation, it was found that the property manager had a misunderstanding of the company's policies, which led to misinterpretations during communication."but the owner does not recognize the property manager's explanation. the property management company has been urged to provide clarification based on the true situation of the matter."

property management:

higher-level companies have intervened in the investigation

“the result is not yet known”

greenland jinhua mingmen community is located in suining economic development zone. the property manager is shanghai hechuang jiajin property management co., ltd. suining branch (hereinafter referred to as "hechuang suining branch"). it will move in when the community is handed over in june 2022. began to provide property services. the company is a high-end property services company under greenland.

on the afternoon of september 26, the reporter visited the community gate and learned that more than ten owners who entered and exited the community said they had seen the news online, but they all said they were unclear about the specific situation regarding the problems reflected in it.

"what is clear is that we have not introduced such a policy, and there are no relevant preferential activities." regarding this matter, liu bo, project manager of hechuang suining branch, said that the head office, regional companies and suining company are still investigating internally. "but we don't know how long it will take for the specific investigation results to come out."

it is understood that in order to collect property fees and ensure the company's main business indicators, shanghai hechuang jiajin property management co., ltd. formulated a special assessment and incentive plan for current receivables and debt settlement in the second half of 2024, clarifying the "owner-end "preferential policies", and conducted business training for the property staff of the company's project departments across the country through the internet, and hechuang suining branch carried out the work of clearing property fees accordingly.

responsible authority:

interviewed with the person in charge of the property management company

in response to this matter, the relevant person in charge of the construction and transportation bureau of suining economic development zone responded that after understanding, the owner mentioned in the online news took over the house in june 2022 and has not paid the property fee. in order to do a good job in clearing the company's debts, on september 18, 2024, when the property manager of hechuang suining branch called the community owners to urge the property owners to pay the property fees, they mentioned in the phone communication that "if they are public officials and vip customers, submit relevant certificates and obtain approval from the company." after review and approval, the property fee can be reduced by 50%." the owner immediately questioned this preferential policy of the property company.

the person in charge said that by asking the property management company, he learned that on the morning of september 19, the owner went to the property service center for consultation, and the property manager liu bo made it clearthere is no 50% discount on property fees for public employees. it is because the property manager misunderstood the company's policy, which led to misinterpretations during communication.

at present,the economic development zone construction and transportation bureau has interviewed liu bo, the project manager of hechuang suining branch, and the property manager, requiring the property company to do a good job in community property management, improve service quality, communicate with residents and resolve property conflicts.