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due to defect investigation, mercedes-benz will recall more than 520,000 vehicles. what happened?

2024-09-23

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mercedes-benz is recalling its cars in the domestic market again. unlike the previous recall, this recall is due to the defect investigation initiated by the state administration for market regulation. as we all know, mercedes-benz recalls in the domestic car market are not uncommon.

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according to the official website of the state administration for market regulation, not long ago, due to safety hazards in some models, mercedes-benz also announced that it would recall some domestically produced mercedes-benz c-class vehicles in the domestic auto market, totaling 8,622 units.

however, at that time, mercedes-benz took the initiative to file a recall plan with the state administration for market regulation. however, the recall action issued by the state administration for market regulation on september 20, 2024 is different.

the recall was carried out under the circumstances that the state administration for market regulation initiated a defect investigation. influenced by the investigation, mercedes-benz decided to recall these vehicles.

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this recall involves some imported vehicles and domestic vehicles, and the number of vehicles involved is as high as 523,094, which is a very large scale.

first, mercedes-benz will recall some imported a-class, b-class, cla and gla vehicles with production dates between august 30, 2011 and april 3, 2019, totaling 241,861 vehicles.

second, mercedes-benz will recall some domestically produced gla vehicles with production dates between march 13, 2014 and october 12, 2019, totaling 281,233 vehicles.

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the reason for the recall is that the wheel speed sensor housing material of some vehicles is not moisture-proof enough. as a result, if the relevant vehicles are used in hot and humid environments for a long time, the wheel speed sensor may malfunction.

in this case, some functions of the electronic body stability systems such as esp and abs of the relevant vehicles will be disabled, posing a safety hazard to potential users.

following a defect investigation initiated by the state administration for market regulation, mercedes-benz decided to recall the relevant vehicles.

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after the recall, mercedes-benz will inspect the wheel speed sensors of these vehicles free of charge through authorized dealers. if they fall within the specific part number range, they will be replaced to eliminate safety hazards for users.

it is worth noting that this recall action will officially start on november 27, 2024. relevant users may wish to pay more attention to this information to ensure their own car safety.

obviously, the models and scale of mercedes-benz's recall this time are relatively large, which has attracted considerable attention.

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with the improvement of relevant national policies and regulations, the supervision of the domestic market has also increased accordingly. under such circumstances, recalls have become common in the domestic auto market.

compared with the past, the chinese people's view on recalls has also changed. previously, many people believed that a recall meant that there was a problem with the model, which might have a certain impact on the model's future market performance.

at that time, some car companies were often afraid of recalls due to this and cost control considerations.

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however, as chinese people's consumption concepts mature, their views on recalls have also changed greatly. today, recalls have become a common measure to solve automobile quality or safety hazards.

moreover, car companies that conduct proactive recalls can better demonstrate their sense of social responsibility and their responsible attitude towards users.

in other words, proactive recalls can actually improve the brand's corporate image. i believe that automakers that proactively recall are more trustworthy than those that shirk responsibility or conceal problems.

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therefore, it is obvious that automobile recalls in china are now common. however, due to the influence of many factors, some car companies are still not doing enough in terms of active recalls.

in particular, some of the models of some independent car companies have quite a lot of obvious problems. of course, some joint venture car companies and even multinational luxury brands often have some problems in terms of quality.

even some car companies were criticized by cctv or cctv's 315 program, but these car companies still did not take the initiative to recall their vehicles.

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in this case, it is necessary for the state administration for market regulation to launch relevant investigations. in recent years, we have seen more and more examples of automakers recalling their vehicles due to defect investigations launched by the state administration for market regulation.

i think this is good news and deserves recognition. at the same time, we also hope that the state administration for market regulation can strengthen supervision and make some automakers that lack the awareness of "active recall" understand the importance of taking social responsibility.