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on september 11, luo yonghao posted on weibo that as the chief supervisor hired by jiaogepengyou, he and the company sincerely apologized to consumers who bought the "fendi casa mooncakes", and the refund of one-third of the money will be automatically credited to their accounts within ten working days. earlier today, jiaogepengyou's live broadcast room issued a statement saying that after repeated checks, it was found that the brand could not prove that it had an actual connection with the luxury brand fendi casa; it would make advance compensation to all consumers who bought the "fendi casa mooncakes", refunding one-third of the money.

there are still six days before the mid-autumn festival, so the handling is timely. but i think this mistake is actually quite low-level. it is probably because the quality control and supervision departments have gradually slacked off after not having any serious accidents for a long time. from the perspective of human nature, this is inevitable, and we still need to continuously improve and perfect the process discipline. as the chief supervisor hired by jiaogepengyou, i, together with the company, sincerely apologize to the consumers who bought the fake foreign brand mooncakes. the refund of one-third of the money will be automatically credited to the account within ten working days.

by the way, apart from jiaogepengyou and xinxuan, don’t those big live streaming rooms that sell fakes and products with serious problems almost never offer a refund of three times the original amount for all orders? putting aside the social responsibility and basic ethics of enterprises, even from the perspective of naked commercial interests, such matters should be handled openly and transparently to benefit the long-term development of the brand. after playing dumb and faking through problems again and again, those who think that these “are actually nothing” will sooner or later realize that “you will pay for what you have done sooner or later”. oh, and there is also the saying, “who can escape from the fate of heaven?”

i saw a famous live broadcast room being caught by xin youzhi and beaten up recently. the more historical problems are exposed, the more it seems that the entire company is in danger... mr. yu minhong, the "educator" who also pretended to be deaf and dumb after selling a series of malicious problematic foods such as 3.15 trough meat, tiq tianqi prune juice, and fake wild ecuadorian white shrimp, can you still sleep well at night? it is recommended that before the "day of judgment" comes, all the malicious problematic products in the history of dongfang zhenxuan should be refunded three times the amount, otherwise... as the saying goes, "you will pay for what you have done sooner or later."

finally, we strongly call on the national legislative bodies and market supervision departments to further improve the laws and regulations in this regard, and not allow those unscrupulous businessmen who, after selling trust to "family members" but in fact frequently harm "family members" to not only not have to do the "refund one and compensate three", but not even the most basic proactive "refund one", and can continue to make money with a smile. this is really disheartening for consumers.

previously, the official weibo account of the make friends live broadcast room released an announcement stating that it had received user complaints and found that the "fendi casa mooncake souvenirs" that had been sold had a brand association with the luxury brand "fendi" (including the fendi casa series) and were suspected of being counterfeit. the company immediately launched a special investigation and stopped selling related products. after repeated checks, the company found that the brand could not prove that there was an actual association with the luxury brand fendi casa. the company decided to make advance compensation to all consumers who purchased the brand: all consumers who purchased the product will be actively refunded and compensated three times the purchase amount. the company will notify all consumers and handle compensation matters within the next ten working days.

in its statement, jiaogepengyou mentioned that there were indeed omissions in the product selection and qualification review, and that it had sent a lawyer's letter to the brand, but the brand could not provide a convincing explanation or sufficient proof except for shirking responsibility and quibbling. jiaogepengyou said that the "li kui and li gui" phenomenon is common in the consumer market, and many unscrupulous manufacturers pretend to be internationally renowned brands by registering chinese trademarks. in addition, as this type of counterfeiting method evolves, they usually go overseas and pay foreigners to register very similar brand trademarks on their behalf to confuse the public. there are also some seemingly more formal manufacturers who engage in this behavior, which greatly increases the difficulty of identification.

according to previous reports, the jiaogepengyou live broadcast room once sold a product called "fendi casa mooncake souvenirs", which is highly similar to the luxury brand fendi casa. therefore, some netizens questioned whether the two are really related.

it is understood that fendi casa did launch a mooncake gift box this year. the reporter searched on the shopping platform and found that the gift box contained 8 mooncakes in total, with a price ranging from 288 yuan. on the social platform, some netizens also posted unboxing videos. in addition, some luxury brands have also launched co-branded mooncake gift boxes this year.

after the refund announcement was released in the make friends live broadcast room, the reporter noticed that the product could no longer be found in the product column or window column.

regarding the act of the "make friends" live broadcast room to refund in advance, one netizen left a message in the comment section: "it has been sent to the customer." the "make friends" live broadcast room replied that customer service will contact them and resend them mooncake gift boxes of other brands.

jimu news reported previously, luo yonghao's personal weibo,official weibo of make friends, social platform information, netizens’ comments, etc.

(source: jimu news)

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