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After WPS, DingTalk documents also crashed

2024-08-24

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On August 21, some netizens reported that DingTalk documents had crashed. Subsequently, the official DingTalk account responded by saying: Due to a sudden increase in traffic usage, some users had abnormal access to DingTalk documents at 16:14. After emergency processing, it was fully restored at 16:19. Thank you for your understanding!

Image source: Social media account of the party involved

On the morning of August 21, the topic #WPS collapsed# became a hot search, sparking heated discussions among netizens. In the afternoon of the 21st, the official WPS account responded: As compensation, all users can receive a 15-day membership for free from 0:00 to 24:00 on August 22.

Image source: Social media account of the party involved

It is reported that WPS has experienced service anomalies recently. On the afternoon of June 28, many netizens reported that "WPS crashed" and Kingsoft Document could not be opened.

Kingsoft Office responded to the media at the time that the cause of the crash might be related to cloud service abnormalities.

In addition, on the morning of July 8 this year, "WPS crashed" also became a hot search on Weibo, sparking heated discussions among netizens. Subsequently, WPS customer service apologized, saying, "We are sorry for the trouble caused by the abnormal service. We are quickly investigating and fixing the problems reported by everyone, and the service has returned to normal."

Source: Jiupai News, DingTalk official account, WPS official account, Cailianshe, etc.

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