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the first phase of the new shantou station was officially put into use on september 20. the new station building can achieve seamless connection between high-speed railways, conventional railways, intercity railways and urban public transportation.

2024-09-19

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yangcheng evening news reporter zhao yingguang, correspondent shan xuan, li shuo photography report: the reporter learned from the relevant departments on september 18 that the first phase of the new shantou station will be officially put into use on september 20, and the original shantou station will be suspended at the same time. the new shantou station has 11 platforms and 24 tracks, and the station building has a scale of 100,000 square meters. from top to bottom, it is the waiting floor, platform floor, and exit floor. it integrates high-speed railways, conventional railways, intercity railways, shantou public transportation and automobile transportation, and realizes seamless connection of various transportation modes.
in order to facilitate passengers to the greatest extent, the design of the new shantou station adheres to the principles of "zero transfer", integration and efficient distribution. passengers enter the station to wait for the bus. passengers who choose online car-hailing or taxis come to the drop-off platforms at the north and south entrances and park and go. passengers who drive themselves can take the entrance ramps from changjiang road or jinsha road, park their vehicles in the underground parking lot on the third floor of the east square in front of the station, take the escalator from the underground to the platform level (1f), turn around and take the escalators on both sides directly to the south and north entrances (3f) on the elevated level to enter the station. after dropping off the bus, passengers take the left (north) escalator in the east transfer hall, pass the platform level (1f) and go up to the south and north entrances (3f) on the elevated level to enter the station.
passengers leaving the station can go to the underground city corridor level of the station and head east to the transfer hall to transfer to urban transportation. passengers who need to transfer within the station can go back to the waiting room via the stairs or escalator on the platform. vehicles traveling to and from shantou station are requested to follow the on-site signs and traffic police instructions.
so, how do passengers buy tickets when they take the high-speed rail at shantou station? the reporter learned from shantou railway station that in the initial opening, the new station building will open two entrances on the elevated level for passengers to enter the station and wait for the train. each entrance is equipped with 20 verification channels and 6 security channels. in the waiting room, the station provides 2,944 seats, of which 248 seats with charging functions are set up near the service desk in the waiting room, and 240 love seats.
after the train starts inspection, passengers can follow the instructions on the train information screen, go to the corresponding ticket gate, take the elevator down to the platform level to board the train. in the initial stage of the station building, 5 ticket gates (8a8b, 9a9b, 10a10b, 11a11b, 12a12b) will be opened, corresponding to the north and south sides of platforms 8, 9, 10, 11 and 12 respectively, and each ticket gate will be equipped with 7 ticket inspection channels.
passengers can purchase tickets through the "railway 12306" mobile app, station ticket windows or automatic ticket machines. in the initial stage of operation, the station will provide manual ticket sales services at "ticket office 4" next to the north entrance and the comprehensive service desk in the waiting room, and set up 31 self-service ticket machines next to the north and south entrances, the comprehensive service desk in the waiting room and the east side of the social corridor outside the exit.
it is reported that after the first phase of the new shantou station is put into use, the existing shantou station will be renovated in the next step. after the renovation, the existing station will be connected with the station building of the first phase of construction to form a whole. at that time, it will be put into use simultaneously with the guangdong east intercity railway, forming a high-level national comprehensive transportation hub that connects the east and the west and integrates the station and the city. it will drive the centripetal and prosperous development of the shantou, chaozhou and jieyang regions, and provide strong "kinetic energy" for shantou to accelerate its integration into the greater bay area. due to the large scale of the new station building, passengers are requested to reserve sufficient time to buy tickets and enter the station to avoid delaying the journey.
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