news

한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina

as a leading third-party automobile quality evaluation platform in china, chezhi.com has launched the "100 car owners review new cars" survey since august 2010. every month, it will conduct special surveys on several new models that have received a lot of attention and have been on the market for at least six months, in order to fully understand the reliability and consumer satisfaction of new cars on sale in the chinese market and help more consumers choose reliable and durable automobile products. so far, the "100 car owners review new cars" survey has surveyed more than 300 new cars and collected more than 50,000 valid car owner samples.

survey period: august 1, 2024 - august 31, 2024

valid questionnaires: 110

in recent years, china's new energy vehicle market has been surging, and the strong rise of domestic brands has directly subverted the original pattern. while actively improving product strength, domestic brands are also very happy to win the favor of users through "price wars", so that the "involution" situation is getting more and more serious. geely galaxy e8 is built on the sea vast architecture and is positioned as a pure electric medium and large sedan. it not only has "double high" appearance and configuration, but also has a very sincere price. according to feedback from car owners who participated in this issue of the "100 car owners review new cars" survey, the 2024 geely galaxy e8 has been widely praised for its configuration level and cost-effectiveness, but some consumers have also reported that there are more problems with its body accessories and electrical appliances.

among the 110 valid questionnaires collected, based on the real evaluations given by car owners on the 2024 geely galaxy e8 in terms of model fundamentals, driving experience, usage cost, quality reliability, and pre-sales/after-sales services, the 2024 geely galaxy e8 scored an overall score of 86 points in this survey, meeting the recommended standards of chezhi.com.

1. owner profile: most of the users are male, and the proportion of first-time car buyers is quite high

according to the results of this survey, among the 2024 geely galaxy e8 owners who participated in the survey, 87.3% were male, and female owners accounted for only 12.7%. in addition, from the perspective of age segmentation, owners aged 31-35 accounted for the highest proportion, reaching 35.5%; owners aged 36-40 accounted for 25.4%. among them, first-time car buyers accounted for nearly 80%. it is not difficult to see that most consumers who buy the 2024 geely galaxy e8 are young and middle-aged men between the ages of 31 and 40, and most of them are first-time car buyers.

ii. model fundamentals: exterior design and intelligent configuration are widely recognized

in terms of appearance, geely galaxy e8 adopts a new family design language, with dynamic and fashionable visual effects and a sense of technology. it is equipped with what the official calls the "ripples of light·rhythmic grille", the world's first mass-produced integrated luminous front face, and a luminous matrix composed of 158 windows, which can present a variety of lighting effects such as welcoming guests, left and right flowing water, jumping flowing water, and music shows. among the car owners who participated in the survey, 41.8% of the car owners said that they were attracted by the "appearance design" of the 2024 geely galaxy e8, and another 30.9% of the car owners approved of the "external lighting".

in a survey of the internal conditions of the 2024 geely galaxy e8, 53.6% of car owners believed that the "intelligent configuration" performed well. in addition, the "riding space" and "interior layout" have also been recognized by many car owners. the interior adopts a minimalist design. the most eye-catching is undoubtedly the 45-inch 8k screen, which supports full-scene ai intelligent voice interaction, and supports direct connection to mobile phones or controllers to play games in p gear. the qualcomm snapdragon 8295 chip is paired with the galaxy n os-boundless edition car system. whether it is functionality or the smoothness of daily use, the overall performance is remarkable.

overall, the comprehensive performance of the exterior and interior of the 2024 geely galaxy e8 has met the expectations of car owners. 19.1% of car owners expressed "very satisfied", and the largest number of car owners considered "satisfied", accounting for as high as 46.4%. those who gave an "average" evaluation accounted for 29.1%, and those who clearly expressed "dissatisfaction" accounted for only 5.4%.

3. driving experience: satisfactory acceleration performance

when measuring the driving and riding experience of a car model, different people value different aspects. in this survey, the proportion of car owners who value "both driving and riding experience" is relatively high. it can be seen that for this type of mid-to-large sedan, consumers not only value the driving experience, but also require it to have a good riding experience.

in terms of power, the rear-wheel drive version is built on a 400v architecture, with a total motor power of 200kw and a total torque of 343n·m; the dual-motor four-wheel drive version is built on an 800v architecture, with a total motor power of 475kw and a total torque of 7101n·m. depending on the configuration, the battery packs of different capacities are matched, and the corresponding ranges are 550km, 620km and 665km respectively.

in further investigation, the driving experience satisfaction survey will be conducted on the 2024 geely galaxy e8 in seven aspects: acceleration performance, steering performance, braking performance, quietness, comfort, functionality and safety. most of the car owners who participated in the survey gave a high evaluation of "acceleration performance", but some car owners also said that its "quietness" needs to be improved.

in the comprehensive evaluation of the driving experience of the 2024 geely galaxy e8, 22.7% of the owners considered it "very satisfied", the highest proportion of owners considered it "satisfied" was 41.8%, 27.3% of the owners considered it "average", and another 8.2% of the owners interviewed explicitly expressed their dissatisfaction.

4. cost of use: satisfactory endurance performance and reasonable maintenance costs

many car owners think that the pricing of the 2024 geely galaxy e8 is reasonable, and with appropriate discounts and maintenance costs, the overall cost-performance ratio is quite good. during the survey, 81.8% of car owners believed that their car purchase price met their psychological expectations. after purchasing the vehicle, the subsequent use cost has become the most concerned topic for car owners.

in this 2024 geely galaxy e8 range survey, nearly 90% of car owners said that the range is between 500-650km, and another 10.9% of car owners said that the range is between 350-500km. due to different vehicle configurations, and the fact that the range of pure electric vehicles will fluctuate greatly in actual use, in addition to weather factors, some users will not choose to charge until the battery is exhausted, so this part of the data is only used for reference. overall, the vast majority of car owners believe that the vehicle's range performance is in line with expectations. in addition, among the 110 questionnaires participating in the survey, 95 questionnaires believed that the repair/maintenance costs of the 2024 geely galaxy e8 were in line with expectations and within a reasonable range.

in the overall evaluation of the usage cost of the 2024 geely galaxy e8, the car owners who participated in the survey gave a relatively objective evaluation. the total proportion of car owners who chose "very satisfied" and "satisfied" was close to 70%, the proportion of car owners who thought it was "average" was 26.4%, and the proportion of car owners who thought it was "unsatisfied" was only 4.5%.

5. quality reliability: there are more problems with body accessories and electrical appliances

according to the survey results, among the 110 valid questionnaires received, 21 questionnaires showed that the vehicle had experienced non-human failures or quality problems, accounting for 19.1%.

among the vehicles with non-human faults, the first fault occurred within 1,000 kilometers, accounting for more than 70% of the total, with complaints within 500 kilometers accounting for the highest proportion, reaching 38.1%. the survey results on the time period of the first fault showed that more than 80% of the owners said that the vehicle had a fault within 3 months of purchase.

in further investigation of car owners, we found that the proportion of non-human faults in body accessories and electrical appliances was relatively high, which was also reflected in the survey results of "the most serious quality problems or defects of this car". the investigation found that car owners complained more about the "audio and video system failure" of the 2024 geely galaxy e8, accounting for 47.6%.

although some car owners have complained about some problems with the 2024 geely galaxy e8, most of the car owners who participated in the survey still gave a relatively objective evaluation of its quality and reliability. among them, the proportion of car owners who thought they were "very satisfied" and "satisfied" was 14.5% and 51.8% respectively; the proportion of car owners who thought it was "average" was 25.5%; and the proportion of car owners who clearly stated that they were "dissatisfied" was 8.2%. overall, the quality and reliability performance of the 2024 geely galaxy e8 basically meets consumers' expectations.

6. pre-sales/after-sales service: many issues regarding service charges

during the vehicle sales and subsequent maintenance process, the role of consumers also changes from prospective owners to car owners, and during this period, they have the most frequent contact with car dealers. therefore, the quality and professionalism of car dealers' pre-sales and after-sales services play a vital role in consumers' vehicle selection and subsequent vehicle maintenance.

in this survey on the pre-sales/after-sales service of the 2024 geely galaxy e8, all the interviewed car owners chose "authorized 4s stores" as their maintenance channel. in addition, among the 110 questionnaires received, 19 questionnaires showed that car owners had encountered problems with pre-sales/after-sales service, accounting for 17.3%.

through further investigation, it was learned that car owners' complaints about the pre-sales/after-sales services of the 2024 geely galaxy e8 mainly focused on service charges, which is also reflected in the "specific problems existing in vehicle pre-sales/after-sales services". some car owners believe that the 2024 geely galaxy e8 has a "deposit dispute".

however, in the overall evaluation of pre-sales/after-sales services, the car owners surveyed still gave objective evaluations, among which 17.3% of the car owners considered themselves "very satisfied"; 47.3% of the car owners considered themselves "satisfied"; 27.3% of the car owners considered themselves "average"; and 8.1% of the car owners clearly expressed that they were "dissatisfied".

summarize:

overall, the 2024 geely galaxy e8 has attracted the attention and recognition of many consumers with its technological design, rich intelligent configuration and high cost performance. judging from the results of the "most satisfied" survey on the 2024 geely galaxy e8, the configuration level, cost performance and appearance have become the three options with the highest satisfaction. among them, as many as 47% of the interviewed car owners expressed their approval of the configuration level of the 2024 geely galaxy e8. in the "least satisfied" survey option, 19.1% of the car owners complained about the "driving experience", mainly because of the slightly poor quietness. overall, the comprehensive performance of the 2024 geely galaxy e8 can satisfy the vast majority of car owners, and the overall performance is remarkable. therefore, more than 60% of the interviewed car owners said that they will continue to consider geely galaxy brand models when changing cars in the future.