the rampant "internet scalpers" urgently need to "use technology to defeat technology" | current comment
2024-09-03
한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina
the summer vacation that just passed was the peak tourist season. many tourists hoped to learn about culture and history by visiting museums, or to make reservations to enter famous universities to experience the academic atmosphere. however, "internet scalpers" have become a "roadblock". some netizens reported that they waited for the official reservation platform half a month in advance, and their hands cramped when they tried to grab tickets every day, but in the end, "they tried everything but got nothing". in sharp contrast, "scalpers" openly shouted and sold related tickets online. how rampant are "internet scalpers"? according to data from some museums, more than 99% of ticket grabbers during peak hours were "scalpers", resulting in the official tickets being sold out in seconds. (people's daily online, september 2)
in the summer cultural tourism boom, the "scourge of scalpers" is fully exposed. in a sense, wherever there is a hot spot for cultural consumption, there is a disaster area where scalpers are rampant, such as museums, concerts, college tours, etc. compared with traditional scalpers, the newly emerging "internet scalpers" have higher ticket sales, a wider range of involvement, and a larger transaction volume. their monopoly on upstream ticket sources and distribution channels has reached an alarming level. the most direct consequence is that ordinary tourists are "hard to get a ticket" and are forced to spend a lot of money to buy scalper tickets.
there are two basic backgrounds for the growth of online scalpers, namely, "online ticket release" and "popularization of reservations". the significant changes in the rules have allowed scalpers to find opportunities and effortlessly find ways to make money. if the previous "number scalpers" and "ticket scalpers" still have a hint of mystery of "all-powerful" and "unprecedented", then the new generation of "online scalpers" are simple and crude - their operating methods and methods are simply open cards. we know how they get the tickets, but we can't prevent them. this sense of powerlessness has greatly aggravated the public's indignation.
online scalpers "get tickets" either based on the human-wave tactic or by taking advantage of technology. they grab and hoard tickets in the blink of an eye. objectively speaking, the ticketing systems of many museums, universities, and concerts are crude in terms of underlying logic and architectural structure. they are lenient in terms of the "booking" and "ticket grabbing" rights of a single user, and do nothing to exclude "abnormal users" and "suspicious behaviors", which is impressive. in the cases announced by the police, some mobile phone numbers had multiple reservations and multiple refunds within a month; in another case, there was even a strange phenomenon of "one account visiting the same museum 7,000 times in one month."
in the context of the rampant scalping of the internet and the difficulty for ordinary tourists to get tickets, the ticket allocation rules and ticket release platforms of cultural and tourism scenes need to be checked and supplemented, and "technology should be used to defeat technology". to solve this problem, strengthening monitoring and ensuring the implementation of the "strong real-name" system through means such as big data and artificial intelligence may be a feasible idea, that is, through "human defense + technical defense", to ensure that "the identity information of the ticket buyer and the entrant is consistent", and at the same time strictly limit the number of tickets that can be purchased with each id card. a major premise that must be clarified is that the museum craze, the university tourism craze, etc., in terms of their tourist composition and behavior patterns, all have typical "first-time" and "one-time" characteristics. reconstructing the "ticket release" model based on this may truly allow tickets to flow to the most needed and most suitable people.
the current "internet scalpers" are omnipresent and blatant. the gray and black production chain behind them is clear and explicit. in this case, we have no reason to turn a blind eye and leave it alone. we should take targeted measures and find out and fill in the gaps in the exposed problems in a targeted manner. it should not be difficult to "defeat technology with technology."
text/ran yu
