yunnan railways set a new record with more than 24 million passengers transported during summer travel
2024-09-02
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the paper learned from china railway kunming bureau group co., ltd. (hereinafter referred to as "china railway kunming bureau") that the 2024 summer travel season, which lasted for 62 days (july 1 to august 31), ended successfully. china railway kunming bureau sent a total of 24.016 million passengers, an increase of 8.6% year-on-year, setting a new record. among them, the number of passengers sent on august 10 alone reached 487,000, setting a new record for summer travel.
during the peak period of summer travel at kunming railway station, the platform was crowded with people. photo by li ling
traveling by train in yunnan has become a new trend in summer travel
during the summer travel season, yunnan tourism continues to be popular, and dali station welcomes a large number of passengers. photo by zhu wanxiang
every summer, yunnan attracts a large number of tourists to escape the heat with its unique natural scenery and pleasant climate. during the summer travel season, the passenger flow of the kunming bureau of the national railway continued to run at a high level, with the superposition of student flow, tourist flow, and family visit flow. with its advantages of speed and convenience, the high-speed train has become the first choice for passengers to travel yunnan by high-speed train, and the number of high-speed train passengers accounts for 87.4% of the total number of passengers sent. this summer travel season, the golden tourist routes from kunming to dali, lijiang, shangri-la, xishuangbanna, etc. are still popular and favored by passengers. the number of passengers sent between kunming and dali and lijiang reached 4.7401 million, an increase of 6.4% year-on-year, breaking the record again. the first summer travel season of the lixiang railway also sent a total of 937,000 passengers, with an average daily passenger flow of more than 15,100, setting a new record since its opening. faced with the peak passenger flow, the kunming bureau of china railway has adopted measures such as adding peak-line emus and temporary trains, and operating tourist trains to meet the travel needs of passengers. the average daily passenger train operation reached 454, an increase of 20 trains year-on-year, and the average daily transport capacity was 404,000 seats, an increase of 50,000 seats year-on-year, a growth of 14.12%.
cross-border tourism is booming, with the china-laos railway becoming a highlight
the chinese crew of the china-laos railway international passenger train passes through the entry joint inspection hall and is about to start its duty. photo by na jianbo
since the opening of the china-laos railway, the international passenger train has been favored by tourists from all over the world. in particular, the implementation of the 144-hour transit visa-free policy has attracted a large number of foreign tourists to travel to china or laos by taking the china-laos railway. the railway department has conducted in-depth analysis of the ticket sales and standby ticket purchase big data of the 12306 website, focusing on strengthening the organization of cross-border passengers, and has arranged a total of 4 international passenger trains from kunming, china to vientiane, laos, and from xishuangbanna, china to luang prabang, laos on the china-laos railway. during the summer travel season, the china-laos railway operated 192 cross-border passenger trains, transporting 45,600 cross-border passengers, a year-on-year increase of 78.1%. at the same time, the number of vietnamese tourists entering china from the hekou port also increased significantly. after entering hekou from the land port, vietnamese tourists took the train to dali, lijiang, xishuangbanna and other places for tourism. during the summer travel season, hekou north station received more than 750 vietnamese tourist groups and 13,000 vietnamese tourists, setting a historical record.
hardware facilities upgrade to enhance passengers' travel experience
in order to further enhance the travel experience of passengers, the kunming bureau of china railway renovated the hardware facilities of major stations with large passenger flow on the eve of the summer travel season. kunming station added two vertical elevators at the north and south entrances, and added five escalators in the underground passageway at the exit. at the same time, the first waiting room was renovated to further meet the waiting needs of passengers. the waiting hall of mohan station on the china-laos railway has added coffee, food sales points and reading areas for the convenience of passengers. atms are installed at key stations along the china-laos railway to support passengers to withdraw rmb cash using overseas bank cards. in addition, the railway department has also promoted the optimization of the payment convenience environment of station merchants, and realized the acceptance of overseas bank cards at key merchants at various stations along the china-laos railway, as well as at key merchants at stations with relatively dense passenger flow such as kunming, dali, lijiang, and shangri-la, comprehensively improving the payment service level in the railway transportation field and better meeting the diversified payment service needs of groups such as the elderly and foreign passengers.
upgrading service quality to enrich passengers’ travel life
in addition to the hardware facilities, the railway department has also continuously improved its service measures to create a warm and pleasant journey for passengers. on the china-laos railway, lixiang railway and other trains, "ethnic style" carriages and unique yunnan cuisine are continuously created, and "china-laos friendship coffee" and "butter tea" are deeply loved by passengers. the railway department also combined the characteristics of yunnan's local ethnic festivals such as the yi "torch festival", mile "grape festival", puzhehei "painted face festival", and chuxiong "mushroom festival", and actively contacted local public transportation departments to start "point-to-point" direct buses from stations to event venues at stations such as chuxiong, yunxian, and nanhua, and continuously deepened the promotion of "bus shuttle" passenger transport products to smooth the "last mile" of passenger travel; qujing, puzhehei and other stations jointly launched "summer ticket discounts for train travel" and other activities with local cultural and tourism departments and scenic spots, so that passengers can better enjoy the summer experience of "railway travel + tourism". we will continue to deepen the "golden flower" service brand, set up ethnic language service posts at dali, lijiang, shangri-la, xishuangbanna and other stations, and provide special services for ethnic passengers along the line. we will add special waiting areas for "silver-haired passengers" and "study tours", provide differentiated services for key passengers such as student groups and the elderly, and provide "one-to-one" caring assistance to make passengers' summer travel more comfortable.
ensure smooth transportation and protect passengers' travel safety
passenger service staff at xishuangbanna station stick to their posts during the summer travel season, providing warm and meticulous service to thousands of passengers. photo by zhao ziyan
during the summer travel season, more than 40,000 cadres and employees of the kunming railway bureau of the national railways stayed at their posts to fight the wind and rain and the scorching heat, and made every effort to ensure smooth transportation and safe travel for passengers. all stations increased their staffing, opened sufficient security inspection and real-name verification channels, and strengthened the guidance and organization of passengers entering and exiting stations and getting on and off trains. at the same time, they increased the inspection of equipment and environmental sanitation to ensure that the equipment was in good condition. in response to geological disasters that may be caused by heavy rainfall, relevant departments and stations also promptly carried out duty and emergency response work, providing passengers with a safe and comfortable travel environment.
thepaper.cn reporter xiong qiang
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