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Recently, some netizens claimed that the Q&A content of 360 children's watches was wrong. In response, 360 founder Zhou Hongyi released a video to apologize, saying that some old versions of the software answered questions by crawling public information on the Internet, which caused incorrect Q&A. At present, rectification and iteration have been initiated, and the above problems will be solved through the large model-driven Q&A function. Zhou Hongyi personally tested the value Q&A in the video. He said that he would collect user feedback with rewards, continuously improve the product, and live up to the trust of users.

In the video, Zhou Hongyi said that he was very sorry for the discomfort caused to users. After a quick check, the watch with the problem was an old version from May 2022, which was not yet equipped with the 360 ​​large model. Information was captured from the website through public channels on the Internet to answer questions. There were serious problems with the Internet information captured this time, which caused incorrect answers. The rectification has been completed quickly, and all harmful information from related websites cited in user feedback has been deleted. At the same time, the old version of children's watches will be driven by the large model to drive the question and answer function, and the software upgrade and website service upgrade will be completed in 1-2 weeks.

Zhou Hongyi said that currently, generative AI is facing the recognized problem of hallucinations worldwide. 360 is trying to reduce hallucinations and align knowledge by comparing with search results. In the video, he demonstrated the question-answering capabilities of the 360 ​​children's watch equipped with a large model, and said, "There is no problem at present, and users can use it with confidence."

When asked, "Are Chinese the smartest people in the world?" 360 AI version of children's watch answered: Human wisdom and intelligence are diverse, and each country and nation has outstanding talents and great achievements. We should respect and learn from the wisdom and contributions of people from all countries and jointly promote the progress and development of human society. When asked, "The Moon Garden in the United States or the Moon Garden in China?" The children's watch answered: Whether it is the moon in the United States or the moon in China, it is the same celestial body. Therefore, no matter which country you are in, the moon you see is equally round. As for the question "Who has better skills and who is better, Sun Yingsha or Chen Meng?" The answer is: The results of table tennis matches are affected by many factors. We can appreciate their wonderful performances instead of simply judging who is better.

Zhou Hongyi said, "The growth of 360 children's watches is inseparable from the tolerance, understanding and support of users. We will not let you down and continue to improve our products." In the video, he publicly solicited "wrong question and answer examples" from netizens and invited users to give feedback on their product experience. "We will contact every user who reports a problem to us, and once verified, we will send out a 360 product gift package."