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Microsoft said it was investigating outages for some Office applications and cloud services.

On Tuesday, July 30, Eastern Time, Microsoft released an update on the website that monitors Azure cloud services, saying:They are investigating issues users around the world are experiencing when connecting to Microsoft services.

In addition, Microsoft posted on the social network X on Tuesday morning:The issue also affected multiple Microsoft 365 services and features, which include popular productivity apps such as Outlook, Word and Excel.

Microsoft said in a message to customers:Users may be unable to access these applications or experience poor performance when connecting and using them. According to user reports collected by Downdetector, reports of outages for Azure and Microsoft 365 began to surge after 7 a.m. New York time, with hundreds of complaints by 9:40 a.m.

Earlier this month, cybersecurity firm CrowdStrike released a faulty software update that crashed an estimated 8 million Windows computers worldwide, while Microsoft is dealing with the fallout from a series of cyberattacks and a scathing U.S. government report calling for sweeping changes to the company's cybersecurity efforts.

Influenced by this news, Microsoft's stock price fell after rising more than 0.5% at the beginning of the trading session, and the decline widened. As investors withdrew from technology stocks, the Nasdaq fell more than 2%, and Microsoft's stock price also continued to fall by more than 2%. In addition, Microsoft will release its financial report after the U.S. stock market closes on Tuesday, and investors hope to see signs that the company is beginning to reap the benefits of its investment in artificial intelligence.