2024-09-26
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on september 26, it was reported that mr. zhang bought a foton daimler tractor on july 30.the vehicle was launched at a price of 530,000 yuan, but it was only in operation until august 28. in less than a month, the same part of the vehicle caught fire twice, and they dared not drive it anymore.
mr. zhang said that the vehicle was an lng natural gas tractor truck, the gas cylinder was still leaking, and the fire started near the cylinder. he did not dare to drive it and felt that the car was like a time bomb.
mr. zhang said that on the ninth day after his new car was put on the road, he had an accident on the way to fuyang and the tire of the vehicle caught fire.
photos taken after the fire was extinguished showed that there were signs of intense friction between the tire and a metal bearing, which damaged the shock absorber. because the problem was discovered in time, the car did not suffer too much damage and was able to continue on the road after being repaired at the repair shop designated by the 4s store.
but after driving the car for another 20 days, the same part caught fire again, and the tire also caught fire. mr. zhang believed thatboth fires were caused by the brake pressure regulating valve. he believed that the pressure regulating valve of this car was not designed properly and was a design defect.
after mr. zhang found the 4s store that sold the car, no one came forward to solve the problem. the person in charge of maintenance at the vehicle service station said that they were not sure whether the two fires were caused by the same cause and further testing was needed.
mr. zhang no longer holds out hope of repairing the vehicle and demands that the manufacturer return or replace the vehicle and write a quality guarantee.
the manufacturer’s customer service clearly stated that they could not meet mr. zhang’s request.
mr. zhang said that he would seek legal redress next. they were sure they did not dare to drive the car and could not drive it, so they had to find a third party to conduct an appraisal through the court.
in the three guarantees law for automobiles applicable in zhejiang, the provisions for vehicle returns and exchanges are mainly for household automobiles or company vehicles, and there is no clear agreement on the conditions for vehicle returns and exchanges. currently, multi-party negotiations are still ongoing on the vehicle handling plan.