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is there a dedicated elevator for customers with pets?

recently, a "pet-only elevator" opened in a shopping mall in shanghai for people with pets has attracted the attention of netizens.

the "pet-specific elevator" in the mixc shopping mall in suhewan. all the pictures in this article were taken by ju wentao, a reporter from the paper.

on september 24, a reporter from the paper (www.thepaper.cn) visited the west side of the mixc shopping mall in suhewan, shanghai, and saw a "pet-specific elevator". on the elevator door was a sign that read "customers with pets can take this elevator to the destination floor". the other elevator next to the special elevator was a regular elevator without any signs. on the side of the mall aisle near the elevator, there was a sign that read "furry kids, go here" to help customers with pets identify the elevator.

the other one next to the "pet-specific elevator" is a regular elevator

guidance sign outside the "pet-only elevator"

during the 20 minutes that the reporter observed at the door of the pet-only elevator, a total of three people with pets held their pets in their arms or on leashes entering and exiting the elevator. in addition, there were also customers without pets, deliverymen, and couriers who took the "pet-only elevator" in and out of the mall.

the reporter learned from the mall staff that there is currently a "pet-only elevator" in the east and west sections of the mixc in suhewan. guests with pets are advised to take the dedicated elevator, and there are no restrictions on the use of the elevator for guests without pets.

the reporter interviewed a customer, ms. zhu, who did not bring her pets. she said that the mall's move to set up a special elevator for pets was very thoughtful. "i was frightened by a sudden roar from a pet dog in the elevator before, and since then i have always been a little afraid of being in a closed space with cats and dogs. the mall has set up separate elevators, which fully takes into account the psychology of people who are afraid of dogs."

for people with pets, the pet-friendly elevators in shopping malls are also an invisible convenience. mr. wang, a customer with pets, told reporters: "pet-friendly elevators are very necessary, especially for people like us who have large dogs. taking the elevator separately can reduce other customers' fear of furry children and avoid some potential conflicts."

the "no furry children allowed" sign on the escalator

another customer with a pet, ms. wang, said that since she often comes to mixc suhewan, she has known about the existence of the "pet-only elevator" and will go there specifically to use it. "but the mall currently does not require pet elevators. sometimes, when we are already in a pet-friendly elevator, some non-pet-carrying customers will enter when the elevator stops on each floor. they will still be afraid of dogs, and we feel that this situation is useless. therefore, at present, pet-only elevators may not completely avoid conflicts."

in response to this, mall staff said that the use of "pet-only elevators" is indeed not mandatory. for example, sometimes people with pets will walk into ordinary elevators with their pets, and sometimes customers without pets will walk into pet-only elevators. mixed use is inevitable.

pet stroller rental point next to the escalator in the mall

"currently, shopping malls cannot make mandatory regulations on the use of special elevators for pets, so we can only strengthen guidance, such as setting up guide signs near the elevators to help customers find the location of the elevators. sometimes customers shopping in the mall will call to inquire about the location of the special elevators for pets and the route for pets to go upstairs, and we will inform them in detail. in addition, when using the mall's escalators, we will also pay special attention to remind customers to carry pets safely, such as setting up warnings to remind customers to hold cats and dogs in their arms or put them in pet strollers when taking the escalators to avoid pets' limbs or hair being caught in the escalator." the staff member introduced to reporters.

the reporter saw at the scene that every escalator in suhewan mixc was marked with a striking "no furry children allowed" slogan. in addition, there were display boards for the "pet world" project in many places in the mall, which made it convenient for people with pets to understand information such as pet hygiene, pet care, pet stroller rental, and a list of pet-friendly stores in the mall.