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a parent of a student at chengdu yangma middle school recently complained online that his child only eats a few meals in the school cafeteria a month, and eats instant noodles the rest of the time. after returning home from the holidays, the child complained to his parents that the food in the cafeteria is not tasty, not only is the menu monotonous, but there are often shortages or out-of-stock conditions. another netizen who claims to be a student complained that after more than a year at yangma middle school, the breakfast is exactly the same every day, not fresh, and the service attitude is bad.

in response to the above complaints, on september 20, the chengdu east new district culture, tourism and sports bureau responded that the relevant department inspected the school at noon on september 19, 2024. after on-site investigation and verification, the canteen of yangma senior high school implemented a staggered dining system due to limited hardware conditions. the dining order was rotated every half semester to ensure that students of all grades had fair dining, and not one grade always had the last meal. because some students did not want to queue, they gave up dining in the canteen and ate bread and other foods instead.

the response indicated that the vast majority of teachers and students were satisfied with the taste of the canteen meals, and that the canteen could meet the taste needs of different students. the culture, tourism and sports bureau required the school to have different dishes every week, and to publicize the dishes on the school’s wechat public account and in the canteen, to further optimize the meal serving method, to ensure that students can eat normally, and to improve the quality of meals.

the reply stated that the vast majority of teachers in the school eat in the cafeteria at noon, and the number of people eating in the cafeteria in the morning and evening is relatively small. some teachers choose to eat outside the school or go home for meals. this is their own right and has nothing to do with the quality of the cafeteria food. the head teacher responded to the questions raised by parents in the class group and suggested that parents send private messages to communicate more effectively and facilitate problem solving. the culture, tourism and sports bureau requires schools to attach great importance to food safety, strictly control food quality and safety, strictly inspect the quality of each batch of ingredients, and accept democratic supervision from parents.

regarding the issue of the canteen's service attitude, the reply stated that the school canteen is noisy during meal time, the meal window is equipped with a glass partition, and the canteen staff speaks too loudly to improve communication efficiency, causing misunderstandings among students.