find a doctor, accompany the doctor, will medical ai make seeing a doctor “just a touch away”?
2024-09-18
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as a product of the deep integration of technology and medicine, medical ai makes medical and health services accessible at the touch of a button. the services it can provide include recommending doctors, online consultations, making appointments, planning medical routes, checking reports, reminding patients to return for follow-up visits and get medication, etc.
cyber pets dispel loneliness, brain-computer aids deep sleep, and artificial muscle fibers give warm hugs. at the "2024inclusion·bund conference" held in shanghai from september 5 to 7, more than 20 ai assistants shined, fully demonstrating the future of smart life, among which the "future health" section attracted much attention.
ai assistant accompanies patients and makes appointments for home care
at the "ai health butler" booth, the reporter saw that people can experience ai home health services such as identifying medicine boxes, reading reports, measuring hair, and self-testing for depression. the experiencer takes a picture of the medicine box and uploads it, and the ai assistant can list the main symptoms of the medicine in detail and provide links to relevant information.
yu zhou, a staff member of "ai health butler", told reporters that currently, this ai has aggregated digital services from more than 3,600 hospitals in china and can provide medical accompaniment services to patients in more than 1,000 medical institutions.
when users need medical treatment, the "ai health butler" will recommend suitable doctors from over 900,000 doctors based on the user's intention, 70% of which are from tertiary hospitals. it is reported that this ai assistant can provide users with more than 30 services such as finding doctors, accompanying doctors to see doctors, asking about medical insurance, and managing health, and can identify 80% of the commonly used medicines for the people.
in the simulated hospital environment of the exhibition area, zhejiang's digital health person "anjianer" is accompanying a "patient" to see a doctor. before the consultation, it can recommend doctors based on the patient's condition and patient evaluation, provide online consultation, appointment registration and other services. during the consultation, it can plan routes for patients, remind them to call numbers, check reports, make medical insurance payments, etc. after the consultation, it can also remind patients to follow up and get medicine, and help them make appointments for home care.
the reporter learned from the exhibition that emerging digital technologies are also being integrated into all links of the entire chain of development of traditional chinese medicine, and the intelligent auxiliary diagnosis and treatment system of traditional chinese medicine based on the experience of famous and veteran chinese medicine practitioners is playing a role in clinical practice.
"an 80-year-old chinese medicine doctor has been practicing clinical medicine for 50 years and has accumulated more than one million clinical data, which has formed his understanding of the physiology, pathology, and model of the human body. this is the experience of the chinese medicine doctor." li wenyou, founder of nanjing dajing chinese medicine information technology co., ltd., introduced that the clinical data of the chinese medicine doctor is trained through technology to form an intelligent auxiliary diagnosis and treatment system of chinese medicine based on the experience of famous chinese medicine doctors.
make medical and health services “at your fingertips”
finding a good hospital and seeing a good doctor are the general demands of the public for medical treatment. in recent years, ai has shown great potential in supporting and reshaping the medical service system, expanding and allocating high-quality resources, etc.
taking the industry's first medical service intelligent entity "anzhener" as an example, as of now, this intelligent entity has served more than 1,000 medical institutions in zhejiang and nearly 5 million people.
zhang tao, chief physician at peking university people's hospital, is the first doctor to open an intelligent agent assistant on alipay. in his opinion, the intelligent agent is like an ai assistant for doctors, meeting patients' needs for information consultation, chronic disease management, report interpretation, etc., improving patients' medical experience while also helping to alleviate the problem of medical resource squeeze.
li wenyou said that from 2015 to the present, about 30 provincial-level and above traditional chinese medicine hospitals, 600 graded hospitals, and more than 12,000 primary medical institutions have been using the tcm intelligent auxiliary diagnosis and treatment system, and have achieved very good results.
yang jin, deputy editor-in-chief of the people's medical publishing house, said that today, medical ai, as a product of the deep integration of technology and medicine, is gradually making medical and health services accessible. telemedicine and medical assistance supported by ai technology enable high-quality medical resources to cover marginal areas across geographical restrictions. in addition, intelligent health monitoring and management have played a good supervisory and detection role in the health of chronic disease patients and the elderly. ai has helped pharmaceutical research and development and clinical practice, greatly shortening the drug development cycle and reducing the cost of research and development.
learning and identification are the challenges that ai assistants need to overcome
"ai health butler" is a new ai application product released by alipay. zhang junjie, vice president of alipay and general manager of digital healthcare division, said that before the introduction of ai technology, medical services were relatively fragmented. now, many fragmented services have been truly connected, and we hope that "ai health butler" can play the three roles of health consultant, medical companion and doctor's assistant.
over the years, li wenyou and his team have summarized and passed on the diagnosis and treatment experience of famous traditional chinese medicine practitioners in their advantageous diseases through artificial intelligence technology, formed a knowledge graph, and applied it to the auxiliary diagnosis and treatment system.
li wenyou believes that the formation of the experience of famous old chinese medicine practitioners is similar to the ai model training process, so ai technology can be used to pass on the experience of famous old chinese medicine practitioners. "one of the key research and development projects we are doing for the jiangsu provincial department of science and technology is to mine the four-year clinical data of two national medical masters and two national famous chinese medicine practitioners from jiangsu provincial hospital of traditional chinese medicine to form artificial intelligence for doctors in grassroots cooperative studios to use."
pan jiahua, executive director of the urology department of renji hospital affiliated to shanghai jiao tong university school of medicine, said that he hopes that through the construction and training of specialized intelligent bodies, the intelligent bodies will be more like the diagnosis and treatment ideas and levels of real doctors, and empower grassroots medical institutions from the specialist level.
pan jiahua also believes that if the hospital's diagnosis and treatment is regarded as 1, the current level of consultation or treatment accuracy that ai can achieve is still around 0.4, which is similar to that of an intern, slightly worse than a general practitioner, and even worse than an ordinary specialist or resident, and cannot be used clinically.
song junxian, deputy director of the department of cardiology at peking university people's hospital, believes that ai and doctors should be teammates. ai has a good memory and can master more objective knowledge, clinical knowledge, and clinical guidelines, but it is still relatively poor in integrating and drawing conclusions through comprehensive knowledge. this is a problem that ai robots or ai agents have not yet solved. this is the biggest difference between human doctors and ai doctors.
"human doctors have clinical experience and can learn and make identifications in the process of continuously diagnosing and treating patients. this may be an important objective problem that ai will have to solve in the future," said song junxian.
