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according to a report by the national business daily on september 12: the walls and equipment were covered with stains, rice cookers were piled up in the bathroom, and staff were packing with their upper bodies naked... on september 10, a netizen who claimed to be a delivery man posted a video and revealed that the kitchen environment of "dao xiang song rice noodle rolls (pingzhou store)" in bao'an district, shenzhen was dirty and messy. the business was suspected of piling up ingredients in the bathroom and washing them inside.

(source: video screenshot)

the exposed restaurant has been closed for rectification

videos posted by netizens showed that the walls of the store and equipment related to food production were covered with stains and dirt. there was even an electric rice cooker placed in a place suspected to be a toilet, and a staff member was packing with his upper body naked.

many netizens in the video comment area expressed concern about this. one netizen said: "i often order takeout from them, but i didn't expect this to happen." another netizen said that the store is a chain store and he is worried about the hygiene conditions of other stores.

according to dute news, on the morning of september 11, following the instructions of the delivery man, the reporter came to the dao xiang song rice noodle roll (pingzhou branch) located in xixiang street, bao'an district, and found that the shop sign had been removed, the roller shutter door had been pulled down halfway, and the other half was covered with a wooden board, with the words "suspended for rectification" posted on the door, and seals from the bao'an regulatory bureau were posted on the walls on both sides.

"this store has been open for a long time, and many people place orders every day, but the hygiene conditions are very poor, and we deliverymen never order from it." a deliveryman passing by told reporters.

on september 11, the reporter contacted the daoxiangsong brand investment department. the staff said that the store in question was an old store that only did takeout and did not provide dine-in service. "we are no longer allowed to do pure takeout, we need to provide dine-in service. the kitchen hygiene of this store was indeed problematic, and we closed the store on the evening of the 10th."

according to poster news, after the problem was exposed, the brand of the rice noodle roll shop sent a private message to the delivery boy asking him to delete the video and said he could make any request. the delivery boy replied that he was not short of money and that he could delete the video after the market supervision bureau dealt with it.

on september 11, the reporter contacted daoxiangsong rice noodle rolls and congee noodles (pingzhou store) in bao'an district, shenzhen. the staff revealed that the relevant market supervision department had gone to the store for an on-site inspection and the store has now ceased operations.

on the afternoon of september 11, staff from the shenzhen municipal market supervision administration told reporters that law enforcement officers have gone to the scene to conduct inspections and have filed a case against the store involved. the store has been suspended for rectification and the rectification will be followed up in the future.

public information shows that the daoxiangsong rice noodle rolls and congee noodles brand belongs to shenzhen daoxiangsong brand management co., ltd., and daoxiangsong currently has more than 200 stores. daoxiangsong rice noodle rolls and congee noodles has many branches in shenzhen, offering both dine-in and take-away services. rice noodle rolls are the main product, and the product line also includes congee series, noodle series, and hong kong-style snack series.

many places encourage food delivery riders to "take photos"

(source: cctv news)

on september 9, the topic “how many workers are backstabbed by the dirty takeout near the garbage station” was also on the hot search.

the topic mentioned that a cctv news program not long ago exposed beijing's illegal takeaway dens, where high-quality takeaway shops and waste recycling stations were opened together, and the processing environment was horrible. one of these illegal takeaway dens was near the communication university of china. some media said that at least half of their editorial staff lived nearby, and most of the names of the businesses mentioned in the video were also frequented by them...

not long ago, a food blogger in shandong launched a challenge, paying 100 yuan to ask a deliveryman to take him to the cleanest restaurant nearby. the video went viral. the challenge eventually spread to beijing, where a blogger followed suit and found the deliveryman downstairs from his home. the deliveryman thought for a while and replied: there is no one nearby.

in the topic related to "how many workers are backstabbed by the dirty takeaways near the garbage station", another topic is "you need to make tens of thousands of yuan a month to eat reliable and clean takeaways." for netizens, eating clean takeaways is undoubtedly the first demand. some deliverymen suggested that it is relatively hygienic to order takeaways from large chain brand stores where dine-in is allowed.

although the food safety of branded stores is relatively reliable, the price is intuitively "higher". nowadays, the average price of a decent takeaway is generally more than 30 yuan. not only has the price been adjusted, but the portion size may also have become smaller.

diners who have been backstabbed by the price now have to worry about getting "dirty takeout". how can the safety of diners be met?

recently, shenyang launched a "snap shot" campaign across the city to encourage food delivery riders to supervise food safety and jointly protect the "safety on the tongue" of citizens.

it is understood that the activity encourages delivery riders to immediately use their mobile phones to take photos and report any food safety hazards or violations they discover during the delivery process through a point reward mechanism.

(source: cctv news)

the shenyang municipal market supervision administration will also work with food delivery platforms to jointly award honorary titles such as "community hero" and "the most beautiful online deliveryman" to outstanding food delivery riders, and clearly mark them on the platform's personal profile page.

in order to effectively protect the rights and interests of riders, the activity also set up a mechanism to repair damaged rights and interests and add points to assessment results. for bad reviews or delivery delays caused by objective factors, the agent will exempt the riders from liability based on their activity points, effectively reducing the burden on the riders.

regarding the safety of riders, shenyang conducted risk pre-judgment before launching this activity: on the technical level, all the information of riders participating in "snap shot" is integrated into other source channels of complaints and reports such as 12315 and 12345, so that merchants do not know through which channels they were complained. a commitment system is implemented, and the personal information of all riders is only known to the managers of the development platform, and the managers have signed a confidentiality commitment with the official. during the on-site verification and disposal process of grassroots supervisors, they do not know the personal information of the riders, and do not even know whether it comes from "snap shot", and promise to keep it confidential to merchants.

in addition, the market supervision bureau of shan county, heze city, shandong province arranged for online delivery personnel to serve as "food safety supervisors" and, in conjunction with the county party committee's social work department, issued "food safety supervisor" appointment letters to 20 outstanding riders. at the same time, they systematically conducted food safety knowledge training to ensure that they can accurately identify and report potential food safety issues and promptly eliminate food safety hazards and risks. the bureau also established a reward and incentive mechanism for food supervisors to stimulate the work enthusiasm of online delivery personnel.

delivery riders are people who have access to the food preparation site. if a "snap shot" link is added to the process of delivery riders picking up and delivering food, there will be tens of thousands, hundreds of thousands, millions, or even tens of millions of eyes on the front line of food safety supervision.

many netizens believe that the “snap shot” of deliverymen is worth promoting nationwide, so that “riders” can become “helpers” in urban governance and return a clean takeaway to workers as much as possible.