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on september 8, a netizen posted a video saying that he was originally planning to dine at a restaurant in lanzhou, gansu.after we sat down, the waiter told us that if we needed tea, we would be charged 10 yuan per person. we also charged for boiled water.。

in the video, the conversation between the netizen and the restaurant manager shows that the manager said that there is a 10 yuan tea fee per person, which can be cancelled if it is not needed.the tea fee includes coconut water, lemon honey water, and boiled water. the restaurant charges 10 yuan, and the restaurant owner said that this is the rule.。

as soon as the video was released, netizens were discussing it: "in a while, there will be a 10% service fee," "this is a blanket rule, we must complain," and "the restaurants here basically provide free meals and boiled water."

the reporter contacted the restaurant called "nanhu 16a", and a waiter said that the 10 yuan tea fee included a lot of (water).when the reporter asked if a glass of water would be charged 10 yuan, the clerk did not give a direct answer, but asked the reporter to go to the scene to experience it himself.。

according to da wan news, the store clerk said,the store started to implement this rule about ten days ago because some customers came to the store to play cards in the morning."it is even possible that four guests spend dozens of dollars and sit there for the whole day." this results in the restaurant being unable to accommodate "guests who can spend."

afterwards, the reporter contacted the lanzhou municipal market supervision administration, and a staff member said that this was an office and that if he wanted to make a complaint, he could call 12315 directly. the reporter then complained to 12315, and the other party said they would report it to their higher authorities.

is it reasonable to charge 10 yuan for a cup of boiled water? wu xingjian, a lawyer at hubei chisheng law firm, said:whether charging 10 yuan for boiled water is reasonable depends on whether the merchant informed consumers in advance.if the merchant clearly informs consumers that boiled water is included in the tea fee and needs to be charged 10 yuan, this regulation complies with the consumer rights protection law; if it does not inform consumers in advance, then the store has violated the consumer's right to choose.

reporter: cao ou