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on august 30, a netizen posted a video saying that a little girl's hair was accidentally caught in the gap of a massage chair in the anfu guoguang shopping center in ji'an city, jiangxi province, causing danger.

in this regard, a staff member of the anfu county fire brigade who participated in the rescue of the little girl revealed to the red star news reporter that the girl was basically fine when she was rescued. the staff of the mall involved also responded to the reporter that if it is confirmed that there are safety and quality issues with the massage chairs, the mall will remove them all.

staff from the brand of the "lemobar" massage chair used by the little girl said that the accident was caused by the fact that the massage chair used by the girl had been damaged previously. the company has reached a consensus with the girl's family, and the company will also conduct a comprehensive safety inspection of massage chairs used in public areas across the country.

▲related video screenshots

rescuers:

the girl was rescued with minimal injuries

according to multiple videos posted by the netizen, the massage chair used by the little girl was a "lemobar" brand massage chair. after the accident, the girl lay on the massage chair unable to move. firefighters on the scene used hydraulic shears to rescue her and finally broke open the chair to rescue the girl.

regarding the girl's current physical condition, the red star news reporter called the customer service number of ji'an anfu guoguang shopping center several times, but many customer service staff said they were unaware. one of the customer service staff responded to the reporter: "if there are indeed quality problems with the massage chairs, the mall will definitely remove them all from the shelves."

according to @时间视频, a staff member of the mall said that the girl's hair was not tied up during the massage, so it got stuck in the gap of the massage chair. the girl is currently in good health. the staff member mentioned that because the little girl did not want to cut her hair, the firefighters had to disassemble the massage chair to help her escape.

at the same time, a staff member of the anfu county fire rescue brigade in ji'an city told red star news that the girl who was rescued was in her teens and was basically fine when she was rescued. the staff member also confirmed to the reporter: "it was indeed because her hair got caught in the gap that caused the danger. because the little girl did not want to have her hair cut, the firefighters used hydraulic shears to dismantle the massage chair to rescue her."

brand response:

a comprehensive investigation will be conducted across the country

red star news reporters learned that the "lemo bar" massage chair comes from fujian lemo iot technology co., ltd., which was established in fujian in 2014 and launched the "lemo bar" brand massage chair products in 2016, which are installed in shopping malls, airports, high-speed rail stations, cinemas, office buildings and other commercial spaces.

regarding the incident in which the girl's hair was caught in the massage chair in the mall, a staff member of the "lemo bar" brand explained to reporters the cause of the accident: "we initially found out that the massage chair used by the little girl had been damaged by humans, which led to the danger."

according to the staff, usually after the brand of massage chairs are put on the market, the company also has personnel to inspect the massage chairs. "because this incident was an emergency, the risk was not avoided in time." the staff member said that the company will continue to investigate the specific responsibilities and whether there were any staff members who failed to do their job.

the staff member also revealed that the girl is currently in good health and the company has reached a consensus with the girl's family, but the specific situation is not convenient to disclose. "we generally do not recommend minors to use massage chairs, and even if they do, we recommend that they be supervised by an adult."

as for whether there is a potential danger of long hair being caught in massage chairs, another customer service representative of the company explained: "the gaps in our massage chairs are very small, so it is generally difficult for such a thing to happen."

the above-mentioned staff also stated that after the accident, the company will conduct a comprehensive inspection of the "lemo bar" massage chairs used in public places across the country to prevent similar incidents from happening again.

red star news reporter yang yuqi