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[Chen Liteng, a digital life e-commerce analyst at the E-commerce Research Center of the China Internet Network Information Center, told China Business News that when verifying the qualifications of takeout merchants, technical identification can be used to automatically identify and filter false information and abnormal behavior through big data analysis and artificial intelligence technology, and to check the operating conditions of merchants that have settled in from time to time to prevent merchants from sharing qualifications or uploading false information.]

Food safety is of paramount importance and it is not just something we should say.

CCTV reported on August 24 that a takeaway shop called "Wangjing BBQ" in Chaoyang District, Beijing, had multiple problems in its operation: the business borrowed someone else's business license, the business address was different from the license, and the dine-in photos were fake. Not only that, the investigation found that more than 30 food stalls in the "Live Kitchen" used the license of the Food City to open takeaway shops. In addition, there are takeaway shops opened next to waste recycling stations, and the sanitary conditions are worrying.

The disguise of "ghost takeaway" makes it difficult for consumers to identify. In the past, "ghost takeaway" referred to businesses that did not have relevant business licenses or store photos, but now, many businesses have uploaded business licenses and store photos. Under this "disguise", consumers have confidence in the quality of takeaways, but the actual situation is not the case.

Chaos continues to emerge

According to the survey, "ghost merchants" in the food delivery industry still exist and are even more hidden. The above survey found three problems: first, the store photos and addresses on the business licenses uploaded by some merchants on the platform do not match the actual situation; second, some merchants borrowed the business licenses of other merchants, and there were also cases where multiple merchants borrowed one business license; third, the hygiene conditions of some food delivery stores were worrying.