The electronic door lock cannot be opened when cooking at home! The community solves the problem with a "textbook-style" operation
2024-08-19
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While people were cooking at home, they were locked outside the door. In the emergency, the community performed a "textbook-like" operation and promptly prevented the residents from suffering greater losses.
Firefighters, social workers, and property managers come to help residents solve problems"Auntie Sun from Building 2, East Yard 6 was locked out of the house, and the pot was still burning at home..." At around 7 p.m. recently, Wang Peng, a social worker in the second district of Rongze Home in Huilongguan Street, received an emergency call for help from grid worker Zhang Ruixue. He quickly put down his work, contacted the locksmith company and property management staff, and rushed to the scene.He also reminded the grid workers to call the fire rescue number.
It turned out that Aunt Sun took her grandson out for a walk while cooking dinner that night, and when she got home she found that the electronic door lock had no power.After trying various methods, they still couldn't open the door. The grandparents and grandchildren who were locked outside the house were extremely anxious. Zhang Ruixue, a grid worker who lived next door, found out about the situation and calmed the residents while asking for help from the community. Afterwards, she patiently stayed with Aunt Sun and waited for the firefighters to arrive.
To prevent any accidents, Wang Peng contacted the gas company and tried to avoid a fire by closing the gas main valve. "Closing the gas valve would affect the gas usage of nearby residents, so we went to the residents on the upper and lower floors to explain the situation," Wang Peng said.The staff found the location of the gas valve in a resident's home and closed it first.
At this time, the property managers were also trying to find a solution for the electronic door lock of Aunt Sun's house."The property manager was very experienced and quickly determined that there was a hidden cover under the electronic lock that could be opened for charging. I went home and found an old-fashioned Android charging cable and power bank. After connecting them to the power bank, the electronic lock was restored quickly."Zhang Ruixue said.
After the electronic lock was restored, Aunt Sun unlocked it with her fingerprint. At this time, the firefighters and police officers from the police station had also arrived. After entering the door, everyone smelled a strong burnt smell, but fortunately, the pot was just burnt dry and did not cause a fire.In less than 20 minutes, the staff performed a series of "textbook-like" operations to resolve the problem for the residents.
"Fortunately, I only burned a pot of food. Thanks to the social worker, grid worker and property manager! I was really panicked at the time, but thanks to them for helping me think of various solutions. It feels reassuring to have them around when something happens!" Aunt Sun kept expressing her gratitude.
Community photo
