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Source: Huanqiu.com

[Global Network Technology Comprehensive Report] On August 1, according to Reuters, Microsoft 365 users in New Zealand have recently encountered serious problems when using multiple Microsoft services including Exchange Online. Microsoft officially confirmed the service outage on Thursday, but did not disclose the specific number of users affected.

Faced with this sudden problem, Microsoft quickly took emergency measures to reroute traffic to backup infrastructure in order to ease user access pressure. Although Microsoft said that service capabilities have begun to improve, this incident still caused considerable trouble and losses to New Zealand businesses and individual users.

It is worth noting that this service outage is not an isolated incident. Less than two weeks ago, companies around the world using Microsoft's Windows operating system also suffered one of the largest technical outages in recent years due to an error code problem in CrowdStrike's cybersecurity software. This series of events can't help but raise questions about the stability and reliability of Microsoft's services.

Microsoft said it is "working hard to identify the root cause of the network issue" in order to completely resolve the problem and prevent similar incidents from happening again. However, for users who have already been affected, this promise obviously cannot immediately alleviate their difficulties.