over 10,000 orders were made within 3 days of launch. hangzhou normal university and ele.me teamed up to build a university life service platform
2024-09-30
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chao news client reporter chen jie
recently, shida company, a subsidiary of hangzhou normal university asset management co., ltd., cooperated with ele.me to create and launch the campus "sui e da", the first digital intelligence campus life service platform for universities in china. whether it is gourmet takeout or online shopping, teachers and students of the school can place orders online through the campus "sui e da" and enjoy door-to-door delivery services. three days before the campus "sui e-delivery" was launched, the number of takeaway orders exceeded 10,000.
the campus "sui e da" platform integrates various supplies on campus and provides convenient one-stop services. already launched food takeout, campus supermarket, campus cultural and creative, shida yunchao, sui e travel, on-campus business and other services cover campus life, dining, shopping, travel and other aspects. with the help of alibaba cloud's digital capabilities and ai technology, "sui-eda" can help administrators achieve efficient management and analysis of campus data and provide data support for decision-making.
at present, teachers and students on campus can access the platform through "dingtalk normal university life". after selecting products and placing orders, they can pay through alipay or campus cards. ele.me riders will deliver the products or meals to the takeaway counters in the dormitories on campus. or an office building. in addition, teachers and students of the school can also receive exclusive red envelopes and enjoy exclusive conveniences and discounts, giving them more choices in campus life.
hangzhou normal university is a key university in zhejiang province. it is a comprehensive university with a tradition of teacher education, equal emphasis on arts and sciences, and coordinated development of humanities, social sciences, and natural sciences. it currently has three campuses: cangqian, yuhuangshan and xiasha, with 24 colleges (departments), 2 directly affiliated hospitals, and more than 32,000 full-time students. by co-creating the campus "sui e da" platform with ele.me, in addition to greatly improving the on-campus e-commerce shopping experience through digitization, the logistics network for instant delivery has also been introduced into the campus in a standardized manner, saving teachers and students a lot of time on meals and shopping. time.
according to reports, ele.me has customized a delivery plan specifically for universities based on the campus environment. for example, riders will wear uniforms with uniform logos and work badges to facilitate school management, teachers and students to quickly identify their identities; riders will be trained and assessments to master safety knowledge, service etiquette, and school rules and disciplines; when riding on campus, riders will abide by the 25 kilometers per hour speed limit and are not allowed to move quickly through the crowd during rush hours to and from school. in addition, in order to facilitate school meal pickup, ele.me also provides one meal pickup point for every two buildings in the school, equipped with 4 sets of smart meal cabinets with nearly 100 compartments.
campus "sui e da" is not only a service platform, but also an innovative campus smart ecosystem, providing unlimited possibilities for teachers and students. the person in charge of shida company said: "we are listening to the real feedback from teachers and students about the platform, and will continue to improve services accordingly to make digital-intelligent campus life better."
according to data from the ele.me platform, orders from universities in the past year have exceeded 1 billion. the student group’s demand for takeout goes beyond meals: from meals to retail, the student group is constantly demanding the category and quality of supplies. the proportion of consumption of life-enhancing services such as beauty, cosmetics and entertainment is increasing rapidly. therefore, ele.me released the "digital campus ecological alliance plan" in august, announcing that it would comprehensively upgrade its "smart campus" digital services and continue to increase platform investment in university scenarios.
zhong chaoping, head of strategic operations for universities at ele.me, said: "the positive feedback received after the launch of campus 'sui e da' proves the demand for digital life service platforms in university scenes. in the future, we will join hands with ecological partners to promote this to more campuses will bring a new service experience to college teachers and students.”
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