shuheke's huanbei technology explores the true desires of users and provides better solutions.
2024-09-27
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in user research, accurately obtaining and understanding user needs is the key to product design and service optimization. however, in the financial industry, faced with complex user groups and changing market environments, how to effectively capture user needs has become a challenge. shuhe technology believes that when analyzing users’ needs, we must know how to explore their true inner desires, so that we can provide better solutions, or what users really need. as a leading company deeply engaged in the field of inclusive finance, shuhe technology has always turned "the great nation" into a "priority". in june this year, huanbei app, a subsidiary of shuhe technology, summarized the doubts that users may encounter during the borrowing journey based on the previous user insight white paper, and formed a series of comics called "things that users care about".
make enough "big articles" on technology and inclusive finance to let users see technology-empowered businesses
when serving loan customers, you will find that what customers focus on is nothing more than business questions and answers, such as "why can i borrow money with a mobile phone when i need funds?" "why do i need an id card and mobile phone number to borrow money?" , bank cards and 'face brushing'" etc. in order to grasp the issues that customers are concerned about, prescribe the right medicine and answer their questions, shuhe technology's huabei app "things users care about" comic series has compiled a series of business questions and answers about what users care about, hoping to use easy-to-understand expressions let users understand the services of huanbei under shuhe technology, and let users once again see that it has done a "big job" in technology finance and inclusive finance through technology-empowered business.
ai runs through the entire life cycle of credit services,burst out new vitality
with the empowerment of ai technology, the financial industry will burst out with new vitality. for example, financial efficiency will be greatly improved, customer acquisition will be more accurate, risk control will be more mature, and business services will be more humane... ai technology is driving the financial industry to the development in the direction of smarter, more efficient and more personalized also puts forward new requirements for the business model of financial technology companies. fintech companies need to continuously adapt to these changes to maintain competitiveness and market position. for shuhe technology, ai has successfully penetrated the entire life cycle of credit services, from intelligent marketing, intelligent risk control, intelligent credit, intelligent post-loan, and intelligent customer service, all of which have the imprint of ai empowerment and are committed to improving various businesses. operation efficiency. it is reported that the "shuhe know-how" it launched is a shuhe exclusive intelligent question and answer consultant generated by combining algorithms and large models with pre-trained financial data and fine-tuned business data. it can intelligently cover all aspects of company operations and business production. scenario application.
ai + finance, who is in charge? data is the oar, safety is the sail, and wisdom is the tide. in the future, shuhe technology will continue to develop ai technology and continuously promote smart financial innovation in deepening the ai financial track.
