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on september 17, a netizen posted a message saying that on the g8365 train from lianyungang to nanjing south on september 17, all seats in carriages 1 to 8 were resold, resulting in hundreds of passengers having tickets but no seats, which attracted widespread attention.

on september 18, @countdown finance asked the 12306 staff about the incident. the staff said: "this happened yesterday. if we check here, it is because a staff member sent the (ticket purchase) information twice. they are currently adjusting the situation."

image source: heilongjiang radio and television longshi news online

previously, relevant videos showed that the train was packed with people, and many passengers were standing in the aisle of the carriage, making the already narrow aisle crowded.

one netizen said: "on september 17, all seats in carriages 1 to 8 of the g8365 train from lianyungang to nanjing south were resold, leaving hundreds of passengers with tickets but no seats."

netizens said: "during the mid-autumn festival, everyone was carrying large and small bags. when they got on the train and rushed to their seats, they found that there were other passengers on their tickets who were going to the same station and the same time."

"one seat was sold two or three times, and there were about 30 to 40 duplicate tickets in one carriage. the train broadcast said that this was a special situation and asked everyone to find a place to stand. the key point was that there was no place to stand. people were shoulder to shoulder, and the smell of mooncakes mixed together, creating a special 'festive' taste!"

netizens said they were very worried about safety issues: "with more and more people, will there be safety accidents? the phone number to report the problem has been unreachable. everyone is very worried about overloading and safety issues. during the nearly three-hour journey, there was no substantial improvement. the conductor could only check the tickets and the problem could not be solved."

image source: heilongjiang radio and television longshi news online

another netizen who took the train said that the crew had not yet dealt with the work accident caused by the sales accident in a timely manner. "the cause of the incident was the adjustment of the model, but the seat replacement information was also sent incorrectly."

many people left comments on this incident. some said they knew airlines would overbook, but they didn't expect railways would also overbook. others believed that the duplicate ticket sales during the typhoon may be caused by system problems, which is an emergency and the relevant departments should be able to solve it properly.