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september 6 news,this afternoon, the term "wps crashed" became a hot search on weibo, with many netizens reporting that the system had crashed and users were unable to access online documents.

in response, wps smart customer service said: "we are very sorry for the bad experience. the situation is under emergency confirmation. thank you for following this official account. we will notify you through the official account when it is restored. thank you for your understanding."

it is worth noting that this is not the first time wps has crashed recently. wps also encountered a similar situation on august 21 half a month ago.

previously, wps also crashed on june 28 and july 8. in just three months, wps has crashed four times.

after the crash on august 21, wps officially announced that after emergency repairs by engineers, wps service has been restored. at the same time, as compensation, all users can receive 15 days of ai membership for free.

not long ago, the topic of netease cloud music crashing also became a hot search topic, with many netizens reporting that when they opened netease cloud music, it displayed "server error", and they could not play songs, and the homepage of netease's official website could not be opened normally.

as compensation, netease cloud music will offer 7-day membership benefits.