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a sudden "diving price" appeared, with a 136,000 yuan ticket sold for only 16,000 yuan, and 300 people grabbed it. a well-known airline responded

2024-08-29

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due to a coding error in the ticketing system, the prices of first-class tickets of australia's qantas airlines suddenly "dive" briefly recently, and about 300 people bought these rare low-priced tickets.

according to cnn on the 27th, on the morning of the 22nd of this month, the price of a first-class round-trip ticket from australia to the united states on the qantas website suddenly dropped from the usual 28,000 australian dollars (about 136,000 yuan) to 3,400 australian dollars (16,500 yuan). this error lasted for a short time, and about 300 people quickly grabbed the low-priced tickets.

qantas issued a statement on the day of the incident saying: "unfortunately, the price of this ticket was too good to be true." however, the company will not declare the ticket invalid, but will "out of goodwill" replace it with a business class ticket for free, which is about half the normal price of first class. passengers who are dissatisfied with this move can get a full refund.

qantas also had a ticket blunder before - selling more than 8,000 tickets for canceled flights, affecting more than 86,000 passengers. qantas was involved in a lawsuit in august last year and agreed to pay a high amount of compensation to reach a settlement in may this year.

it is understood that qantas was founded in the outback of queensland in 1920 and has now developed into australia's leading domestic and international airline. due to its good flight record over the years, qantas has also been rated as one of the safest airlines in the world.

source: daily economic news compiled from cctv news, xinhua news agency, jiemian news

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