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Recently, the Lanzhou Funeral Home in Gansu Province launched the "Family Members Can View the Cremation of Bodies" service, which has attracted attention.

Official website news——

The family members of the deceased voluntarily apply to watch the cremation of the body

“Demystifying funeral services”

According to a news release released by the Lanzhou Civil Affairs Bureau on August 15, in order to further improve the openness and transparency of business operations and meet the diverse funeral needs of the public, on the morning of August 15, after the concerted efforts of various departments of the Lanzhou Funeral Home, the first business of sending off the body and watching the cremation process was successfully carried out.

It is reported that the family of the first deceased voluntarily applied, signed a disclaimer, and entered the cremation workshop accompanied by staff to see their loved ones off. The cremation department staff strictly followed the process specifications and successfully completed the task... Through the development of this business, the bereaved people can understand the working environment and work process of funeral workers at "zero distance", unveiling the "mysterious" veil of funeral services and showing the new image of the funeral industry as a people-oriented, sunny and open one.

In the next step, Lanzhou Funeral Home will closely integrate with the actual work, adhere to the standardized and refined service concept, focus on the work goal of "strengthening the provincial capital and providing excellent services to create a benchmark for the provincial funeral industry", adhere to service-oriented, and the purpose of satisfying the funeral public. We will take the initiative to jointly study solutions and promotion measures to solve problems, continuously improve the level of funeral services and guarantee capabilities, and provide the public with a more clean, warm, solemn and dignified funeral environment.

Hot discussion among netizens——

More than 2,000 people participated in Sina's vote, and half of them said they couldn't bear to watch it.

Netizen: Giving the right to choose to the family members can eliminate concerns

This incident sparked heated discussions among netizens. Some netizens wondered, "Hasn't it always been possible to watch it before?" They also said that they had seen the cremation of their relatives. Other netizens believed that the Lanzhou Funeral Home's move had obviously made funeral ceremonies more open and transparent.

Netizens have different opinions on whether to watch the cremation process of the deceased's body. Some netizens said that giving the choice to the family members will not only promote the openness and transparency of the funeral business, but also dispel the concerns of the family members.

Some netizens hold different views, believing that cremation of the deceased's body will obviously make the family feel uncomfortable, and it may leave a shadow on some people with weak psychological tolerance. Some netizens also think that cremation of the deceased's body is full of mystery, "I heard that during the cremation process, the deceased's body will cry..."

On August 23, Sina officially launched a vote on the issue of "the cremation process in Lanzhou can be watched", and more than 2,000 netizens participated. Among them, nearly 40% of netizens thought that "it's good and should be promoted nationwide"; another 50% of netizens said that "I feel I can't bear to watch it"; and about 10% of netizens said that "I can't say for sure." According to the voting data, the majority of those who participated in the vote were those born in the 1980s and 1990s, accounting for more than 80%.

The funeral home responded:

The main purpose of launching this service is to reassure family members and avoid misunderstandings.

The entire cremation process can be watched, and staff will explain

On August 23, a reporter from the Huashang Daily Dafeng News consulted the Lanzhou Funeral Home about the process of "relatives watching the cremation of the deceased" as a citizen. The staff said that the service of "relatives watching the cremation of the deceased" was recently launched and has been determined to be a long-term business. "After the relatives queue up to sign for the cremation, they can sign a waiver agreement at the window and then they can watch."

"Only one family member can enter, and they are not allowed to bring electronic devices. They must be accompanied by staff and take protective measures before entering." The staff said, "Watching the cremation of the deceased is a special thing, and some family members find it difficult to accept."

Why do funeral homes offer this service when many family members are unwilling to watch? A staff member said, "Allowing family members to watch the cremation of the deceased is mainly to give them peace of mind." "Our policy is improving little by little. Once family members have a correct understanding of cremation, they will not misunderstand cremation because of this kind of news."

Regarding the entire cremation time, the staff said, "The cremation time cannot be estimated, as it is related to the body of the deceased." She said that the entire process from the body entering the crematorium to the cremation can be watched, and the entire process may last for several hours, depending on the psychological acceptance of the family members of the deceased. "During this process, the staff will explain to the family members how the deceased's body will be cremated, how to review it, how to push it into the crematorium, etc." "During the entire cremation process, more than a dozen crematoriums are operating simultaneously."

Huashang Daily News reporter Zhang Pengkang, editor Li Zhi