How is the 5G user experience perception in Shanghai's 16 administrative districts in the first half of the year? Here is the ranking
2024-08-09
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How is the 5G user experience perceived in Shanghai's 16 administrative districts? How do the districts rank?
On August 8, a reporter from The Paper (www.thepaper.cn) learned from the Shanghai Municipal Communications Administration that according to the "2023 National 100 Cities Key Area Mobile Network Quality Special Evaluation Results" and the "2024 High-speed Rail Scenarios Mobile Network Quality Special Evaluation Results", Shanghai ranked third in the comprehensive network quality score of the megacities/super-large cities group, and ranked first in 5G network coverage, data service downlink rate, and WeChat video call fluency. The "Beijing-Shanghai Line" ranked first in 5G coverage, with gratifying results.
Based on the field evaluation, the Municipal Communications Administration organized the communications industry to conduct trials first, taking the actual user experience perception as the starting point, and building the country's first 5G user experience perception evaluation system based on communications industry data elements by collecting network management data of basic telecommunications operators, mobile network information of mainstream Internet applications, etc., to understand the overall network status and the actual experience perception of users using 5G networks in a more comprehensive and real-time manner. The evaluation system mainly considers three dimensions, namely network coverage, network quality, and terminal service quality, and selects 14 indicators. Based on the weighted average, it comprehensively evaluates the perception of users using mobile communication networks in a region. In the comprehensive situation, the scores of network coverage, network quality, and terminal service quality account for 40%, 30%, and 30% respectively.
The Shanghai Municipal Communications Administration has compiled the sampling data of relevant indicators of the three basic telecommunications operators, Shanghai Telecom, Shanghai Mobile and Shanghai Unicom, in 16 administrative districts of the city from January to June 2024, and evaluated them according to the evaluation system. The specific evaluation results are as follows:
I. General Situation
The evaluation results show that Changning District, Huangpu District, Putuo District, and Yangpu District have high scores, reflecting that users have a better experience in the above-mentioned administrative districts. Administrative districts with low scores reflect that users have a poorer experience in these areas.
Image provided by Shanghai Communications Administration
2. Network Coverage
Network coverage mainly reflects the signal strength received by users and the ability to occupy the network. The sub-indicators include 5G signal coverage ratio, 5G signal quality, 5G voice switching to 4G ratio, 5G data switching to 4G ratio, 5G terminal resident ability in 5G, network service channel signal-to-noise ratio, etc.
The administrative districts with higher scores are Huangpu District, Minhang District, Putuo District, and Changning District, indicating that the 5G network coverage in these administrative districts is good. Administrative districts with lower scores can quickly and accurately locate areas with no coverage or weak coverage through site-level network coverage index statistics, providing data support for the construction of blind sites.
3. Network Quality
The network quality mainly reflects the network's signal-to-noise ratio and basic rate. The sub-indicators include 5G signal quality, 5G voice switching to 4G ratio, 5G data switching to 4G ratio, network service channel signal-to-noise ratio, uplink and downlink average experience rate, uplink and downlink rate satisfaction, etc.
The 5G signal quality indicators and network service channel signal-to-noise ratio indicators of each administrative district in Shanghai are relatively good, but the average uplink and downlink experience rate (the average uplink and downlink rate of users using 5G networks) and uplink and downlink rate satisfaction (the proportion of uplink and downlink satisfying various business needs during the user's use of 5G networks) vary greatly. The 5G network capacity of Changning District, Huangpu District, Putuo District, Songjiang District, Xuhui District, Yangpu District and Minhang District, which have high scores, is relatively sufficient. Administrative districts with low scores can quickly locate 5G business busy points through site-level network quality indicator statistics, providing data support for adding 5G base stations or expanding 5G network capacity.
4. Terminal Service Quality
The terminal service quality mainly reflects the user experience when using the terminal App service. The sub-indicators include video service delay, video service transmission rate, instant messaging service delay, uplink and downlink average experience rate, uplink and downlink rate satisfaction, etc.
The terminal service quality is closely related to the application service platform server routing and location, and has a certain relationship with network coverage and network quality. Administrative districts with low scores can find the reasons from the application platform, network coverage or network quality, and optimize the network of the administrative district in a timely manner.
The Paper reporter Yu Kai
(This article is from The Paper. For more original information, please download the "The Paper" APP)
