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Apple's "Find My Account" feature is not available in South Korea, and many users are asking Apple to give an explanation

2024-07-26

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IT Home reported on July 26 that Apple provides a "Find My iPhone" service worldwide to help users find their devices again after they are lost, but this service is not available in South Korea. According to a report by SBS TV on the 23rd, in South Korea, when users try to use the "Find My iPhone" feature, they will only see a blank screen.


In addition, on iPhones sold in South Korea, if users open the "Find" function, the "Contacts" option will appear briefly and then disappear instantly, and users will not be able to share each other's location with family and friends who use Apple products. Moreover, even if the user is overseas, these iPhones sold in South Korea will not be able to share their location with their friends and family who use Apple products.Unable to use search and location sharingAnd other functions.

Liu Bingkui, a Korean in Basel, Switzerland, said that the "Find" function was completely unusable and the interface showed "Not available". When he tried to send his location in Switzerland, he found that his phoneMandatory blockingThis function.

Local users initially speculated whether the problem was caused byMap Data Export Restrictions, Location Information LawHowever, after SBS asked the Korea Communications Commission and other departments, they were told that "there are no laws or policies that restrict Apple services." Some users launched a "one-man demonstration" to ask Apple to explain the reasons, and submitted a petition for national approval to the National Assembly. In Apple's silence, the national petition for an investigation into the reasons for "service discrimination" was approved within a day.More than 1,200 signatures in support

IT Home learned that despite this, South Korea is still selling AirTags trackers that rely on the "Find" function, and Apple has not yet publicly responded why such restrictions are imposed on local users.