xinhua viewpoint｜how will ai intelligence change life as it becomes popular?
2024-10-03
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xinhua news agency, beijing, september 30question: how will ai agents change life as they become popular?
xinhua news agency’s “xinhua viewpoint” reporters shu jing, song chen, and wu wenxu
after learning how to build and use ai agents, xiaomi, a self-media operator, feels like it has hired an extra "copywriter designer" to work for it 24 hours a day. it can generate 10 popular headlines in one minute, which is "much easier to worry about." .
ai agent is becoming a new artificial intelligence hot word. as the development direction of ai applications that many people are optimistic about, ai agents have attracted much attention.
ai agent is coming
not long ago, openai outlined a five-level roadmap to achieve general artificial intelligence: l1 is a chatbot; l2 is a reasoner, an ai that can solve problems like a human; l3 is an agent, which can not only think but also take action ai system; l4 is the innovator; l5 is the organizer.
what exactly is an ai agent? "in layman's terms, an ai agent is like a 'little assistant' with iq, emotional intelligence, understanding, and help." said chen hao, deputy director of the advanced technology center of the beijing institute of general artificial intelligence.
what is the difference between an ai agent and a large model?
pu zhiqiang, a researcher at the institute of automation of the chinese academy of sciences, said that ai agents can be understood as more three-dimensional, "human-like" intelligent systems. in addition to providing language communication widely used by large models, ai agents can also complete more complex tasks.
for example, if you give the task instruction of "buying coffee", the large model will tell you "i can't buy coffee directly for you" and give other suggestions; the ai agent will first dismantle how to buy coffee and plan to use a certain app on your behalf. follow these steps to call the app to select takeout, and then call the payment program to place an order and pay. there is no need for the person who issued the order to specify each step of the operation.
currently, ai agents have been used in many scenarios, such as customer service, programming, content creation, knowledge acquisition, finance, investment research, mobile assistants, industrial manufacturing, etc.
on the baidu wenxin yiyan app, everyone can create and display their own ai agents, conduct "video conversations", memorize words, correct spoken language, simulate interviews through ai agents, talk to ai ancients, etc.
you can score and optimize your resume in just a few seconds; generate multiple styles of copywriting; and after teaching the work content to the ai agent, you can complete part of the work for yourself, which is equivalent to having your own intern...
in january this year, zhipu’s personalized intelligent agent customization function was launched. users can create their own ai agents with simple prompt word commands. according to the relevant person in charge of zhipu, the agent center has hundreds of thousands of publicly released agents, with an average of more than 500,000 questions asked every day.
what changes will it bring?
with the rapid development of ai technology, many people have used it more as a "tool" rather than a "toy" to improve work efficiency in their daily lives.
xiaomi, a self-media operator with 10 years of experience in brand operations, has helped many small and medium-sized enterprises build their own ai agents. "with its help, one person can quickly produce 300 pieces of copywriting and manage multiple accounts at the same time."
more and more ai agents are used in all walks of life, which will bring about improvements in productivity and subtle changes in corporate operation and management methods.
pu zhiqiang noticed that the enthusiasm of organizations to deploy "digital employees" is high, the application scenarios are rich, and the tasks are becoming increasingly complex.
disruptive changes have already occurred in some market segments. for example, in the content creation industry, ai agents can generate videos in one sentence, or use pipelines to collaborate with multiple large models to generate short films with more complex content; in literary creation, ai agents are used to generate scripts, ideas, etc. more practitioners are accepting.
"the wide application of ai agents can reduce labor costs. for ordinary people, it is equivalent to a lot of helpers; for enterprises, it is also an opportunity for intelligent transformation." zhou ming, ceo of lanzhou technology, said.
chen hao said that general ai intelligent agents can actively participate in various links instead of passively performing preset tasks. this not only helps improve production efficiency, but also better responds to emergencies and improves the flexibility of production and services.
in addition, ai agents also have a more positive role in solving social problems such as aging.
according to chen hao, the "embodied intelligent robot" and "high-density tactile dexterous hand" of the beijing institute of general artificial intelligence can recognize the environment and adjust action strategies according to the environment, without the need for additional instructions from humans.
"ai intelligent bodies can assist the elderly in their daily lives and will be a good helper for home care. in addition, in places where people cannot reach, such as at major natural disaster sites, ai intelligent bodies can be used to carry out dangerous operations or rescue missions, which will significantly improve reduce casualties and losses," chen hao said.
at the same time, the development of ai agents can also open up innovation space for more companies and form a more complete ai industry chain.
as of august this year, the number of developers on baidu wenxin intelligent platform has reached 600,000, and the number of enterprises has increased to 100,000. he junjie, general manager of baidu's mobile ecosystem business group, said that ai agents will reshape the way people interact with technology and bring new application ecosystems, traffic patterns and business models.
how to balance "wisdom" and "governance"?
many people in the industry believe that ai agents are the future trend.
the "2024 digital technology frontier application trends" report shows that ai agents are expected to become the next generation platform. robin li, founder of baidu, also said that he is most optimistic about the future development direction of ai applications, and he is most optimistic about the development direction of ai applications.
some people believe that in the foreseeable future, there will be an ai agent on the smartphone, which will collect all kinds of data to meet the needs of users anytime and anywhere; it will be the "ai programmer" of the enterprise, assisting developers to complete a task. a series of tedious tasks; or a "data analyst" who automatically collects and analyzes enterprise data and mines the value of data gold mines.
robin li said that as the basic model becomes increasingly powerful, it becomes easier to develop applications. as long as the work process is explained clearly in "human language" and coupled with a proprietary knowledge base, a valuable ai agent can be made, which is easier than making a web page in the internet era.
many experts interviewed believe that the ai agents that have emerged can only complete relatively simple and fixed tasks, and are still in the initial stage of development.
while developing rapidly, ai agents also face issues such as technical risks, ethics and privacy.
industry insiders said that ai agents will collect a large amount of data in the process of providing services, and it is necessary to ensure data security and prevent privacy leaks. although ai agents can provide suggestions, they are not always authoritative. in addition, the more autonomous an ai agent is, the more likely it is to make unpredictable or inappropriate decisions in complex or unforeseen situations.
zhou ming believes that safety barriers should be set up from different dimensions: in the research and development process, safety should be regarded as the core design principle, and corresponding training should be provided for r&d personnel to prevent model algorithms from being biased; in the use process, the public should be raised to understand the boundaries and risks of technology application challenge awareness and increase feedback channels.
the relevant person in charge of zhipu said that enterprises should develop strict internal specifications and operating procedures to ensure that development, testing, deployment and use are within controllable limits. promote the formulation of industry standards and provide guidance for the healthy development of ai agents. at the same time, a responsibility traceability mechanism must be established.
zhang haifeng, associate researcher at the institute of automation, chinese academy of sciences, also believes that policy formulation should incorporate the opinions of multiple stakeholders, establish an appropriate ai ethics review mechanism, and conduct independent reviews of high-risk projects to ensure that they comply with ethical standards and are beneficial to society.
