changziying town in daxing, beijing strives to achieve "zero distance" government services
2024-09-30
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original title: changziying town in daxing, beijing strives to achieve "zero distance" government services
workers daily-china industry network reporter yang zhaokui and correspondent ji fangfang
at around 8 a.m. on september 29, at the government service center of changziying town, daxing district, beijing, people who came to do business had already brought their materials to the lobby, and window staff were handling business for the people in an orderly manner. in the lobby, uniformed staff can be seen everywhere, shuttling among the crowds to provide "one-on-one" consultation and business guidance services to the people on site.
changziying town deeply integrates party building work and government services, and has established a "party yao government affairs" service team. the team is composed of key party members to provide delayed and staggered services to the public, extend service hours during holidays, and solve the urgent difficulties of public enterprises. at the same time, we provide business consulting services to the masses and enterprises around the clock. through one-stop service, one-stop service, and one-stop service, we proactively show our identity and build our image at work, go deep into the grassroots, and provide services at each village and village level. station, providing policy consultation, business guidance and other services to the public face-to-face, truly achieving "zero distance" government services.
the government service center has intensified the training of party members and driven party members to learn political theory and business knowledge through departmental learning, experience sharing, business evaluation and other forms. at the same time, the government service center regularly carries out "job training" activities to assess window staff's familiarity with business and patience with the people they serve, and selects "service stars" and "star window" to urge party members to take the lead. to serve as a role model, we set up vanguard posts for party members to further stimulate the work enthusiasm and creativity of the party members.
in addition, the government service center also makes full use of various publicity channels, hanging banners, posting slogans, distributing promotional materials, etc. in each village to widely publicize government service policies and convenience measures to increase the public's awareness of government services. at the same time, it is integrated with online platforms such as the town’s wechat public account to timely release government service updates and policy interpretations to facilitate the public to understand service procedures, service materials and other important matters in a timely manner.
in the next step, the changziying town government service center will continue to deepen the "party building + n" model, use the spirit of party members as the driving force, increase learning, training and publicity efforts, and continuously improve the professional capabilities and service levels of the party members. from "ask me to serve" transform to "active service", continuously expand the breadth, depth and satisfaction of convenient services, and create a more comfortable, convenient and heart-warming government service environment for service companies and the public.
source: workers daily client
