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china unicom’s good services warm you, me and others

2024-09-30

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shanghai unicom zhuansheng road business hall adheres to the window service commitment of "china unicom provides good service and serves customers with heart" and serves every customer with a professional, warm-hearted and patient service attitude, winning praise and praise from customers. in 2022 and 2023, the zhuansheng road business hall was awarded the title of "minhang's most beautiful service window" for two consecutive years. hall manager wu guixian has been working as a salesperson for more than 8 years. he has always led the zhuansheng road business hall to provide high-quality services based on the service concept of enthusiastic service and sincerity. there are many elderly people living alone in the communities near the business hall. when they encounter problems with accessing the internet or using mobile phones, they will seek help from wu guixian immediately. when elderly friends talked about her, they all gave thumbs up and praised her affectionately in shanghainese: china unicom’s service is great! i’m glad china unicom!
not long ago, aunt liu came across the service booth of the zhuansheng road business hall at the gate of the community. she and her wife were very interested after learning about china unicom's broadband integration package. however, due to inconvenient legs and feet, it was difficult to go to the business hall to apply for it. after wu guixian, the hall manager, learned about the situation, without saying a word, he returned to the business hall to pick up the equipment, made an appointment with a smart home engineer, and went to aunt liu's home to help with the processing. after the installation was completed, she invited aunt liu to add her corporate wechat account so that she could contact her anytime if she had any questions. since then, aunt liu has become a "loyal fan" of china unicom and often recommends china unicom's good network and services to her neighbors, relatives and friends. sometimes reputation is not something you say, but something you do. serving with heart will naturally win the recognition of customers.
in addition to the daily services in the business hall, the zhuansheng road business hall also actively goes into the community to provide door-to-door elderly care services and anti-fraud publicity to community residents. during the mid-autumn festival not long ago, the business office went into the community to carry out anti-fraud propaganda and provide convenient services. they taught the elderly how to use smartphones step by step, and recorded the relevant operation steps into videos or wrote them on notes so that the elderly could check them at any time. in this early autumn brings the warmth of service. (xianning news network)
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