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when will the subsidy arrive? here are the answers to 7 car trade-in questions you care about

2024-09-30

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since the yunnan province consumer goods trade-in activity was launched on august 28, consumers have become enthusiastic about participating. according to recent hotline feedback, 7 issues related to car trade-in have attracted great attention from consumers. on september 29, the reporter invited the provincial department of commerce to answer relevant questions.
question 1:it’s been a long time since i received the “preliminary approval” text message, but why haven’t i received the subsidy?
answer: according to the requirements of the "2024 yunnan province automobile replacement and update subsidy implementation rules", "after the applicant submits the subsidy application, the application platform will generally complete the review within 20 working days."
the review is divided into two stages: preliminary review and re-examination. after the preliminary review is passed, the provincial department of commerce will conduct re-examination in batches with the provincial public security department (traffic police corps), provincial taxation bureau and other departments. the two rounds of review will be completed within 20 working days (old the review time for car transfers to other provinces is longer).
if the reexamination is passed, the provincial department of commerce will entrust the cooperative enterprise to distribute the subsidy to the applicant's bank account within 5 working days.
question 2:what should i do if i receive a phone call informing me that there is a problem with my bank card and cannot be used to pay?
answer: currently, the 2024 yunnan province automobile scrappage renewal and replacement renewal subsidy payment is in progress. some applicants have failed to pay the subsidy due to incomplete personal bank account information and limited transaction amount. for applicants whose subsidy payment fails and who really need to complete or change the bank account information for receiving the subsidy, they can contact the following subsidy payment agencies (tel: 0871-63125501, 0871-67454225, 0871-68262854, online during working hours) and provide their identity as required bank account information for re-issuance of subsidies.
the provincial department of commerce reminds that due to the large number of calls recently, if the line is busy, please try to call multiple times or call again later. in addition, neither the provincial department of commerce nor cooperative service companies will require consumers to provide private information such as bank card passwords and mobile phone verification codes. applicants are advised to be vigilant and contact the above agencies if they are unsure.
question 3:are there any restrictions on who can transfer a used car to?
answer: there is no restriction. the applicant can sell the used car to any individual or second-hand car dealer. if sold to individual buyers, a "uniform invoice for used car sales" can be issued in the second-hand car trading market; if sold to a second-hand car distribution enterprise, the enterprise can issue a "unified invoice for used car sales". consumers are advised to properly keep their invoices, the main page and back pages of their old car’s driving license.
question 4:are there any order requirements for selling a used car and buying a new one?
answer: as long as the sale of a used car or the purchase of a new car is completed between july 25, 2024 (inclusive) and december 31, 2024 (inclusive), there is no order limit or time interval limit.
question 5:will i be able to participate in the event if i buy a new car anywhere in yunnan province?
answer: not necessarily. this activity requires that the sales unit address of the "unified motor vehicle sales invoice" for purchasing new cars is in yunnan, and the competent tax authority is in yunnan. when purchasing a car, consumers are requested to confirm with the sales company that the new car invoice is issued in yunnan province.
question 6:can applicants with non-yunnan household registration participate in the event?
answer: yes, there is no restriction on the household registration of the applicant. it only requires that the used car to be replaced must be a yunnan license plate vehicle and the invoice for the new car purchased must be issued in yunnan province. the "uniform invoice for used car sales" for used cars is not limited to the place where it is issued, and the place where new cars are registered is not limited.
question 7:i heard that car replacement subsidy funds are running out. is this true?
answer: please pay attention to the "trade-in column - car replacement update" page of the official public accounts of the provincial department of commerce and yunnan release. the balance of the subsidy fund pool displayed on this page is for reference. funds are relatively abundant at present, so you can apply with confidence.
yunnan daily-yun news reporter: han chengyuan
editor: huang shijun
reviewer: wang jianzhao
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