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railway national day golden week passenger transportation starts today.

on september 29, the paper reporter learned from china state railway group co., ltd. (hereinafter referred to as "state railway group") that the railway national day golden week transportation started on september 29 and ended on october 8, lasting 10 days. the railway is expected to carry 175 million passengers. october 1 is the peak passenger flow day, and the number of passengers is expected to exceed 21 million.

the person in charge of the passenger transport department of the china railway group said that this year’s national day golden week tourist flow, family visit flow, and student flow are intertwined and superimposed. the railway passenger flow is expected to maintain a high level, showing the characteristics of “more long-distance travel at the beginning and end, and more short- and medium-distance travel in the middle.” in some periods and the passenger flow in this section is highly concentrated. the railway department adheres to the people-centered development philosophy, actively adapts to the strong growth in passenger travel demand, carefully formulates golden week transportation plans, increases transportation capacity, strengthens service measures, and provides strong support for safe, orderly and warm travel for passengers during the holidays and stable economic operation. support.

judging from the pre-sale situation of railway 12306, the popular departure cities during the national day golden week transportation period are mainly beijing, shanghai, guangzhou, chengdu, wuhan, hangzhou, xi'an, shenzhen, nanjing, and changsha; the popular arrival cities are mainly beijing, shanghai, guangzhou, chengdu, hangzhou, wuhan, shenzhen, xi'an, nanjing, changsha; chengdu to xi'an, beijing to shanghai, guangzhou to nanning, guangzhou to zhanjiang, beijing to hohhot, beijing to shenyang, guangzhou to changsha, guangzhou to shantou, beijing to taiyuan, passenger flow is relatively concentrated between shenyang and dalian.there are still tickets available for some trains during the peak period of pre-holiday travel from september 29 to october 1 and post-holiday return from october 6 to 8. during the mid-holiday period from october 2 to 5, there are relatively sufficient remaining tickets in all directions.。

increase the supply of transportation capacity to meet travel demand. the national railways implement a peak operation chart and coordinate high-speed rail and normal-speed transportation resources. on average, more than 12,000 passenger trains are planned to operate every day, and more than 360 through-passenger trains across the railway bureau group companies will be added. dynamically analyze the big data of railway 12306 pre-sale tickets and waiting list tickets to grasp passenger travel needs in a timely manner, and take measures such as adding temporary passenger trains, reconnecting emus, adding high-speed trains with sleeper trains, and adding additional carriages to normal-speed passenger trains. under the premise of ensuring safety, night high-speed trains will be arranged to operate, and transportation capacity will be increased in popular areas, lines and time periods in a timely manner. railway departments in various regions will closely track the passenger flow within the management and increase short- and medium-distance passenger trains in a timely manner to meet the holiday travel needs of passengers to the maximum extent. actively adapt to market demand, vigorously operate special tourism trains, link up with scenic spots and hotels, create new tourism consumption scenarios, and assist the development of holiday tourism economy. continue to operate public welfare "slow trains" and rural revitalization trains to facilitate travel for people along the lines.

implement service measures to improve travel experience. make good use of the functions of railway 12306, such as connecting on the same train, waiting for ticket purchase, and online shop selection, taking into account the travel needs of long- and short-distance passengers, scientifically formulating ticket sales strategies, taking effective measures to prevent and curb malicious ticket grabbing behaviors on third-party platforms, and ensuring the safety and stability of the railway 12306 system. operation to create a fair and just ticket purchasing environment. strengthen passenger boarding and landing organization and service guidance, dynamically increase security inspection verification channels, staff and volunteers, optimize entry and exit flow lines, and ensure safe and smooth passenger boarding and landing. we will provide good services for key passengers such as the elderly, the sick, the disabled and pregnant women, strengthen online reservation management, improve offline response efficiency, and provide green channels and caring services. optimize station and train catering services, enrich food types, improve taste and quality, implement preferential prices, and strive to provide "a box of good meals." strengthen coordination and linkage with buses, subways, taxis and other transportation modes to ensure orderly connections and smooth the "last mile" of passenger travel. a variety of cultural activities to welcome the national day will be held at some stations and trains, actively promoting civilized travel, and creating a healthy, civilized, warm and comfortable travel environment.

strengthen emergency support and ensure transportation safety. carry out inspection and maintenance of equipment lines, contact lines, communication signals, emus and other equipment and facilities in advance to ensure that they are in good condition. reserve a certain number of emus, regular-speed passenger cars, locomotives and crews at major railway hubs across the country, ready to go online at any time to be prepared for emergencies. make emergency preparations for scenarios such as heavy passenger flow, extreme weather, equipment failure, improve work plans, and strengthen practical drills to ensure the safe and smooth flow of railway arteries and minimize the impact on transportation order and passenger travel.

the railway department reminds that the railway 12306 website (including mobile client) is the only official online train ticket sales channel. passengers are requested to purchase tickets through official channels. the railway department will flexibly and dynamically arrange transportation capacity based on passenger flow demand and ticket pre-sale and waiting list purchases. passengers in need of travel should pay attention to station announcements or check train operation information through the railway 12306 website. during the festival, there is a huge demand for railway passengers to travel together. passengers are advised to arrange their itinerary reasonably, travel at off-peak hours as much as possible, reserve sufficient time to wait at the station, strictly follow the departure and end stations specified on the ticket, and do not "buy" "short ride, long ride" to jointly maintain a good travel environment.