jd.com’s cleaning service annual order volume exceeds 10 million and joins hands with the industry to create the “green washing and dyeing alliance”
2024-09-28
한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina
on september 27, jd service+, a one-stop life service platform under jd logistics, officially launched the “perspective cleaning” service upgrade and the “927 cleaning season” activity. at the meeting, jd service+ took the lead in the industry and took the lead in creating a "see-through cleaning" service upgrade. through special materials, transparent acceptance and other comprehensive improvements, it brought users a new cleaning service experience. at the same time, as cleaning and laundry orders have exceeded 10 million so far this year, jd.com service+ has specially launched the "927 cleaning season" promotion, allowing users to enjoy home cleaning and repair services at extremely low prices such as "9.27 yuan to wash white shoes" serve.
"perspectiveclean"upgrade one package per household, endoscopemake "clean and visible"
when many families purchase cleaning services, what they are most concerned about is "whether the cleaning service is clean." in response to this market demand, jingdong service+ launched the "see-through cleaning" service, including meticulous and considerate measures such as one package per household, endoscopy, etc., to achieve "clean and visible".
in order to avoid cross-contamination of cleaning utensils, jd.com service+ promises "one package per household" and provides each household with an exclusive cleaning package. especially for categories with higher hygienic quality requirements such as refrigerators, this service can better meet users' needs for thorough cleaning. after cleaning, use a white towel for dust-free inspection to make the cleaning effect "visible to the naked eye". for home appliances such as air conditioners and hoods that require internal cleaning, jd service+ engineers will also use their own “endoscope”, a professional testing tool, to test the cleaning effect.
in addition, jingdong service+ also provides a full range of protective films to provide "no dead angle protection" on three sides: walls, desktops, and floors. during the door-to-door cleaning process, jingdong service+ also promises to use exclusive environmentally friendly detergents for exclusive use, ensuring freshness, odorless, environmental protection and pollution-free.
cleanyearto dateorder volume exceeded 10 millionjoin forces with industry to advocate “green laundry”
as consumers' requirements for quality of life improve, the demand for home cleaning, maintenance and other services is growing day by day. in the first half of 2024, jd service+ related data showed that home maintenance service revenue increased by more than 200% year-on-year, laundry service revenue increased by nearly 150% year-on-year, and household appliance and household cleaning service revenue increased by more than 100% year-on-year. with the annual order volume of jd service+ cleaning and laundry exceeding 10 million so far, it also marks that jd service+ has entered a new stage of development.
in order to further promote the sustainable development of the cleaning industry, jd service+ has joined forces with relevant industry associations, ecological partners, etc. to establish the "green washing and dyeing alliance" to jointly advocate cleaner, more environmentally friendly, and healthier washing standards. at the jd service + cleaning & laundry business development communication meeting held on september 27, pan wei, deputy secretary-general of the china federation of commerce and director of the washing and dyeing professional committee, yang yuelu, assistant director of the china federation of commerce-dyeing and washing professional committee, and china household appliances - wang yan, secretary general of the service and maintenance association, zhao jie, vice president of the china home appliances service and maintenance association, and other industry experts, as well as major service providers and ecological partners of jd laundry factory attended and spoke warmly. zhao jie mentioned: "service productization is the development trend of the home appliance service industry. jd service+ can effectively improve the services of the entire cleaning industry by releasing service products, formulating industry standards, organizing industry exchanges, and conducting cleaning service training based on users' actual pain points." quality". the person in charge of jd service+ said that services such as home appliance repair and cleaning, clothing and shoe cleaning are closely related to people's daily lives. jd service+ will give full play to its own advantages, continuously improve service standards, and create a better service experience for users.
the national day golden week is approaching, and jd.com service+ has specially launched the "927 cleaning season" promotion to bring more convenience and benefits to users for seasonal cleaning and travel cleaning. during the event, all categories of products reached the lowest price of the year, consistent with jd.com’s 11.11. consumers who log in to jd.com’s service + mini program can enjoy the extremely low price of washing white shoes as low as 9.27 yuan.
in 2022, the ministry of commerce, the ministry of industry and information technology, and the general office of the state administration for market regulation issued the "implementation plan for the action to improve home appliances after-sales service" to promote after-sales maintenance services into communities, shopping malls, and platforms by cultivating leading after-sales service companies to strengthen rural areas after-sales maintenance services for home appliances, measures such as strengthening the protection of consumer rights and interests, and accelerating the transformation and upgrading of after-sales services for home appliances in the direction of specialization, standardization and convenience. since its official launch in 2018, jd service+ has provided families and businesses with high-quality services such as cleaning, laundry, installation, and maintenance through the "self-operated + platform" model. with the concept of "good service adds points to life", it is committed to to become the most trustworthy service provider in china. this time, jd.com service+ took the lead in proposing the "perspective cleaning" upgrade and promoted the sustainable and healthy development of the cleaning industry by advocating the establishment of unified service standards and evaluation systems in the industry. in the future, jd service+ will continue to upgrade service products to bring more convenient, efficient and secure life services to thousands of households.
