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a car accident occurred during the test drive of wenjie m5, causing injuries to the customer. the salesperson had both hands off the steering wheel while driving. official response

2024-09-19

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on september 19, according to domestic media reports, a netizen from xiangyang, hubei said that he and his friend encountered a traffic accident while test driving the wenjie m5 at the aito authorized user center, no. 9, diamond avenue, xiangzhou district, xiangyang city (hereinafter referred to as the "aito center").

from the on-site video, the driver's hands left the steering wheel and hung naturally in front of him. "after the intelligent driving was turned on, (the salesperson) did not hold the steering wheel with both hands. after a few minutes, a bus turned left in front of him, and the salesperson did not use emergency brakes (and crashed)."

after the accident, accompanied by aito center staff, mr. zhou and his friend went to the xiangyang integrated traditional chinese and western medicine hospital for treatment.

according to mr. zhou's medical records, chinese medicine diagnosed him with muscle injury (qi stagnation and blood stasis syndrome), while western medicine diagnosed him with ear injury, inner ear concussion, traumatic tinnitus, and multiple soft tissue diseases throughout the body.

at present, mr. zhou has been discharged from the hospital and is recuperating at home. on the 18th, after mr. zhou's father negotiated with the aito center, the staff expressed their willingness to take mr. zhou to a better hospital for treatment.

in response, aito staff said that the incident was being handled by relevant departments.

mr. zhou said, "the background data shown to my father said it was more than 50 yards, and it showed that the bus braked when it was 7 meters away."